Job summary Principal Contract Manager, Strategic Accounts. Manage customer contracts, handle customer inquiries and renewals, and focus on maximizing customer investment. Responsibilities - Negotiate value-driven renewals and contract changes while ensuring a superb customer experience. - Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities. - Collaborate with Sales Representatives, Customer Success Managers, Management and Legal teams to execute the contract renewal process and ensure a positive experience for the customer. - Establish cooperative working relationships with customers. - Lead forecasting discussions and pipeline reviews with internal colleagues. - Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks. - Mentor less experienced Contract Managers to help them learn the ins and outs of the role, best practices, and new skills. - Contribute to the strategic evolution of our Contract Management and Customer Success organization by assisting with projects, pilots, and other operational or strategic initiatives. - Improve forecast accuracy and consistency - Work with senior internal and external stakeholders - Develop your understanding of SaaS economics - Deliver best in class service to our upmarket customers (200+ employees) - Partner with our upmarket customers to understand how best to achieve their goals and solve their challenges Qualifications - Have 3-5 years of experience working in contract or renewal management (or in a similar role) - Experience in working with Legal teams to manage complex contract specifications - Experience working with large organizations (200+ employees) - Are passionate about creating a great customer experience - Demonstrate the ability to consistently over-perform versus their targets and other primary metrics - Consistently make significant contributions beyond the day-to-day of their role through mentorship, participation in initiatives or projects, etc. - Work autonomously and strategically - Solve problems with curiosity and creativity - Seek to understand multiple perspectives in a situation - Have growth driven negotiation skills - Show clear communication skills with the ability to effectively lead a phone conversation - Possess prioritization and organizational skills with attention to detail - Embrace a dynamic and motivating environment - Invest in relationships with customers and colleagues - Contribute to a positive team environment of equality and inclusion Skills - Fluency In Spanish, Portuguese And English Languages Essential Benefits - At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. Location Bogota, D.C., Capital District, CO Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora