At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. The Role Are you a data-driven problem solver with a passion for transforming numbers into strategic insights? In this role, you will be a critical part of our Customer Excellence team, helping us elevate performance and make smarter business decisions. We’re looking for a sharp, analytical professional to help us automate reporting, optimize processes, and provide the data-backed insights that will guide our leadership. What We Offer A culture of belonging where you are encouraged to use your voice. The opportunity to make a significant impact within an ever-evolving global organization. Total Rewards to support your career and well-being. Global connectivity with over 26,000 colleagues across 60 countries. Flexibility and a supportive work environment. Key Responsibilities Design, automate, and maintain dashboards and KPIs to monitor the performance of our Customer Excellence team. Develop and enhance bad debt and collections forecasting models to mitigate risk and optimize resource allocation. Support continuous improvement projects by analyzing operational data, identifying inefficiencies, and tracking performance metrics. Assist with financial forecasting, variance analysis, and budget tracking to support strategic planning. Collaborate with cross-functional teams to integrate data from acquired businesses and ensure consistent performance tracking. Prepare and present key performance insights and reports to leadership and executive teams. Requirements Proficiency in Microsoft Excel, GSuite, and business intelligence (BI) tools like Power BI, Tableau, or LookerStudio. Solid understanding of Accounting and Finance principles, particularly regarding AR, subledgers, and general ledger. Experience with SQL, Python, or automation tools. Strong analytical skills with a high attention to detail and an ownership mentality. Excellent verbal and written communication skills in English, with the ability to confidently interact with senior management. A proactive, adaptable, and collaborative mindset with strong problem-solving abilities. Join us at the Mountain where culture and values are practiced and respected every day. Category: Administrative Services Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here . Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0090996 #J-18808-Ljbffr