I’m helping Sagan Recruitment find a top candidate to join their team full-time for the role of Care Coordinator . You'll esure smooth and supportive patient experiences by coordinating care across multiple locations Compensation: USD 2K - 2.5K/month Location: Remote: Colombia Mission of Sagan Recruitment: "We help US businesses efficiently utilize Global Talent Resources" What makes you a strong candidate: You are proficient in Remote work, Patient records management, Customer service, Care coordination. You are a novice in Zoom, Notion, EMR (Electronic medical records). Responsibilities and more: Job Title: Care Coordinator - (HR31658) Location: Remote (PST Time Zone) Salary Range: up to 2500 USD Work Schedule: Full-time (40 hrs/week) with phone coverage needed between 6:30 AM to 7:00 PM (PST), Monday to Friday; weekend availability preferred but not required Company overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals. About the company: Sagan represents a growing, US-based physical therapy organization focused on delivering modern, trauma-informed care across multiple clinics. The team is collaborative, mission-driven, and deeply committed to inclusive, patient-centered service. Position overview: We are looking for a warm, professional, and highly dependable Care Coordinator to serve as the first point of contact for our patients. In this role, you'll manage phone communication, process referrals, coordinate care across clinics, and provide compassionate, knowledgeable support to ensure every patient’s journey is smooth and respectful from start to finish. Key responsibilities: • Handle inbound and outbound patient calls with empathy and professionalism. • Process new referrals and follow up with patients and providers. • Coordinate scheduling across multiple clinics. • Maintain accurate and up-to-date patient records. • Clearly explain key information such as insurance, policies, and care plans. • Operate across multiple systems, including EMR platforms, Zoom, and Notion. • Communicate in a trauma-informed, inclusive, and supportive manner. Qualifications: • Fluent spoken and written English with minimal accent. • Excellent communication and customer service skills. • Strong attention to detail and ability to follow structured processes. • Empathetic, patient, and professional in all interactions. • Reliable internet connection and quiet work environment. • Comfortable learning and using digital tools and software. • Able to work independently in a remote setting. • Availability to work during core PST hours as part of a rotating team. Nice-to-haves: • Prior experience in healthcare, medical admin, or call center roles. • Familiarity with EMR software and clinical coordination tools. • Female candidates are preferred (due to patient demographic needs in pelvic health). • Experience supporting LGBTQ+ and non-binary patients. • Sales mindset, comfortable communicating the clinics value to new patients. Healthy work environment. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at Emma of Torre.ai by 2x Sign in to set job alerts for “Care Coordinator” roles. Remote Administrative Assistant – Operations & Research Support Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Bogota, D.C., Capital District, Colombia $6.00-$10.00 3 weeks ago Colombia $30,000.00-$60,000.00 4 months ago Executive Assistant for Business Consulting / Marketing Firm (Virtual) Bogota, D.C., Capital District, Colombia 5 days ago Bogota, D.C., Capital District, Colombia 5 months ago Administrative Assistant (AHJ Coordinator) Bogota, D.C., Capital District, Colombia 2 weeks ago General Virtual Assistant (Latin America) Bogota, D.C., Capital District, Colombia $600.00-$760.00 2 months ago Executive Assistant with Zoho and AI Experience Bogota, D.C., Capital District, Colombia 6 days ago Virtual Administrative Assistant – Cross-Functional Team Support Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Medellin, Antioquia, Colombia 2 months ago Executive Assistant – Remote | Dynamic Small Business Support We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr