Yango is looking for an Operations Specialist in Bogotá to manage courier operations and drive logistics performance. Apply if you have experience in last-mile or marketplace operations. We are seeking an Operations Specialist to join our team in Bogotá. At our company, we embrace the values of "go global" and "go beyond", fostering an environment where innovation and ambition drive our success. We are committed to expanding our reach and impact, and we need talented individuals who are ready to contribute to our growth. Responsibilities include: Managing courier acquisition, engagement, and retention, including cooperation with courier companies Designing and improving operational flows across courier acquisition, planning, support, fleet, and partner management Monitoring performance metrics and identifying operational gaps across warehouse and last-mile operations Supporting the execution of targeted projects to improve key operational indicators Providing recommendations based on data analysis and deep knowledge of daily operations Overseeing core performance metrics across courier companies Ideal candidate: Strong verbal and written communication skills in English Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Google Sheets Experience in last-mile, logistics, or marketplace operations Strong communication and interpersonal skills The ability to evaluate the strengths and weaknesses of services and processes An analytical mindset and the ability to interpret data and trends Preferred qualifications: Experience with data visualization tools Explore our benefits: Life in balance with Yango We know how to work hard but also how to have fun together. We believe our team's well-being is important. Psychological support Available in different languages to support you when you need it most. Life and private health coverage Available for employees and family members at corporate rates. *Conditions vary based on location and position.* #J-18808-Ljbffr