**Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services. We have been impacting the world **since 2018,** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. As a **Collections Specialist,**you will execute the collection process and implement actions and controls to ensure productivity, quality, and the fulfillment of our value promises: 2 hours funding and same-day funding. **Some of your responsibilities are but are not limited to**: - Acquire and maintain knowledge of required documentation for invoice and fuel advance purchases. - Prioritize cash advances, meeting the maximum disbursement time established in the value proposition, and selecting the terms and conditions applicable to the product: rates, payer, amount, load number, and payment method. - Timely process invoices, adhering to established cutoff times for audit and verification. - Communicate with clients and payers to request additional documentation and clarifications, and inform relevant parties. - Prevent economic losses by forwarding pertinent information to the Account Executive. - Keep contact information updated in FactorSoft for clients and payers, and record and manage notes and alerts efficiently for portfolio management. - Submit monitoring/control reports as per specified structures and frequencies. - Provide accounting support to identify discrepancies in payments or non-directly processable origins. - Initiate contact with payers from the 10th day after invoice purchase to ensure payment before the 45th day. - Address and communicate discrepancies or document shortages to Account Executives. - Achieve company-set aging indicator goals, aligning with the period from invoice purchase to payment collection. - Report cargo claims, adhering to specific procedures for each case to facilitate invoice payment. - Execute internal and third-party actions upon payer confirmation of a non-payment order for an invoice. **Requirements**: **What would help you succeed**: - Change Adaptation. - Communication. - Motivation/Commitment. - Goal Oriented. - Customer Oriented. - Decision Making. - Quality and Detail Oriented. - Teamwork. **Minimum requirements**: - **Experience**: At least 1 year of experience in collections, with expertise in credit, portfolio and/or operations. - **Technical skills**: Proficient in office tools, especially the Microsoft Office Suite. - **Language**: Advanced English skills. B2+ or higher is required. **Perks**: - **Schedule**:Monday to Friday from **8:00 a.m. to 5:00 p.m.**or **9:00 a.m. to 6:00 p.m**., following the American Calendar. Additionally, **once a month**, there is a shift during a weekday from 6:00 p.m. to 9:00 p.m., and one Saturday every** month and a half** from 9:00 a.m. to 3:00 p.m. - **Contract**: Indefinite term contract + Benefits. - **Location**: Only for **Bogotá or Cali**. This position will be **remote.**: - **Salary**: $ 4.500.000 COP, after 6 months $5’000.000 COP.