Job Title Program Manager Job Title: Technical Program Manager Position type: Permanent Location: Bogotá Job family: Project Management About Your Business Area/Department: The Technical Program Manager (TPM) role is part of the IT department, responsible for overseeing and ensuring the successful completion of technology-related projects. This department operates under the strategic framework established by TSI-COO-SPR directives and involves collaboration between teams such as DevOps, RnD, architects, and operations. Summary of the role: A Technical Program Manager (TPM) supervises and ensures the successful delivery of technology projects, maintaining high quality standards. The role combines Amadeus business knowledge, technical expertise, project management skills, and leadership to drive IT projects and meet their requirements. In this role, you will: Technical Expertise: Leverage your IT background and knowledge of cloud architecture, Azure, Kubernetes, and CI/CD to make informed decisions and communicate effectively with technical teams. Project Management: Manage IT projects, develop plans, lead meetings, track progress, and ensure adherence to methodologies and KPIs. Handle escalations and manage resources, including budgets. Stakeholder Engagement: Engage with senior management to present KPIs and support decision-making. Collect stakeholder feedback and conduct satisfaction surveys. Team Leadership: Lead project teams through implementation phases and support team members via coaching and mentoring. Process Improvement: Document and develop processes, continuously improve quality and services, and identify opportunities for innovation. Continuous Learning: Stay updated on technology trends, participate in workshops and conferences, and share insights with the team. About the ideal candidate: Education and Certifications: Bachelor’s or Master’s degree or equivalent experience. Required: PMP / Project Management Professional certification. Preferred: Microsoft Certified in Azure Fundamentals, AWS, or GCP. Experience and Skills: At least 7 years of hands-on experience in software, data, or infrastructure, with recent cloud technology expertise (Azure preferred) and at least 3 years in project management. Experience in release management on-premises and cloud. Strong technical problem-solving skills with a proven track record. Understanding of procurement, Opex and Capex, budgeting, RFPs, RFQs, and process improvements. Experience with Portfolio/Project Management tools. Experience with server/storage deployment, network infrastructure, firewall, telecom circuits, wireless networks, backup and replication solutions, and Microsoft technologies (Azure, Office 365, Active Directory). Minimum 3 years managing RnD and operations teams within frameworks like SAFe or Scrum. Ability to articulate project status clearly, manage multiple projects, and work in complex environments. Fluent in English, capable of communicating complex technical concepts effectively. Highly organized with a structured approach and daily ToDo list management. What we offer: Competitive remuneration, annual bonuses, paid vacation and holidays, health insurance, and other benefits. Opportunities for professional development through online learning and training. A diverse, inclusive workplace at a leading travel technology company impacting millions of travelers worldwide. At Amadeus, you will find: A critical mission and purpose: Powering the future of travel with a meaningful mission. A truly global DNA: Our operations, culture, and processes are global. Great learning opportunities: On-the-job training, formal courses, and daily interactions. A caring environment: Supportive workplace fostering career and personal growth. A complete rewards package: Competitive salary, bonuses, equity, and benefits. Flexible working model: Work from wherever and however suits you best. A diverse and inclusive community: Leveraging diversity to foster innovation. A Reliable Company: Trust and reliability in all relationships. #LI-AM2024 Application process: It takes less than 10 minutes! Create your profile, upload your CV, and apply today! Diversity & Inclusion: Amadeus strives for leadership in Diversity, Equity, and Inclusion, fostering a culture of belonging and fair treatment, attracting talent from all backgrounds, and setting an example for inclusive employment. We are an equal opportunity employer. All qualified applicants will be considered without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or other protected characteristics. #J-18808-Ljbffr