Join to apply for the Business Analyst role at Masabi Join to apply for the Business Analyst role at Masabi Direct message the job poster from Masabi About Masabi_ // At Masabi, we’re powering the journeys of millions by making public transport payments simple, accessible, and seamless, whether through a mobile app, a ticket machine, or tapping a bank card. Our Justride platform is live in over 250 cities worldwide, and we partner with leaders like Uber, Moovit and Transit to drive the future of fare collection. Your journey matters too. At Masabi, you’ll join a team of innovators with the tools and support to build the career you want. The Role_ // We’re hiring several Business Analysts to join our growing Product team in Colombia. These roles will play a central part in a major new transit agency partnership, working across key product areas including Account-Based Ticketing, Payments, and Agency Portals. You’ll sit at the heart of discovery and delivery – translating complex needs into scalable, user-focused solutions that shape the future of fare collection. From mapping requirements to supporting successful rollouts, you’ll help deliver a high-impact project while contributing to the evolution of a platform used by millions worldwide. Key Responsibilities_ Lead discovery sessions with agency partners to understand business goals, user needs, and technical requirements Translate customer needs into clear, testable user stories and acceptance criteria Partner with Product Managers to define scalable, flexible solutions that align with Masabi’s strategy Support Engineers, Designers, and QA teams throughout the delivery lifecycle Facilitate alignment between internal and external teams to ensure clarity and shared expectations Contribute to the development of features across Account-Based Ticketing, Payments, or Agency Portals Document workflows, integration points, and configurations to support delivery and future enhancements About You_ Experience as a Business Analyst (or similar role) within a tech or software environment Excellent English communication skills – written and verbal – with empathy and clarity Strong analytical mindset; confident breaking down complex needs into practical solutions Comfortable engaging directly with external stakeholders, leading workshops, and managing expectations Familiar with Agile delivery methods and cross-functional product teams Able to navigate technical conversations and work with APIs or configurable platforms Clear communicator who brings alignment between technical and non-technical audiences Experience in mobility, payments, or regulated industries is a bonus – but not essential Nice to Have_ French language skills or experience working in a French-speaking environment // Careers at Masabi are for people going places, driven by the mission to make transit fair and accessible for all. We’re a diverse team of innovators who lead with purpose, move with empathy, and support one another every step of the way. We believe in journeys made simple, for riders and for our people. Whoever you are, just be yourself. We welcome applicants from all backgrounds and encourage you to bring your whole self to work. We’re already powering journeys. Ready to start yours? Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Industries Urban Transit Services, Software Development, and IT Services and IT Consulting Referrals increase your chances of interviewing at Masabi by 2x Get notified about new Business Analyst jobs in Colombia . Senior Business Analyst - Remote - LATAM Bogota, D.C., Capital District, Colombia 1 day ago Business Analyst - Medical Practice Consultant Senior, Business Analyst - SZ , Remote: Colombia - Costa Rica, Full Time, Delivery Transformation Senior, Business Analyst - EG, Remote: Colombia - Costa Rica, Full Time, Delivery Transformation Senior, Business Analyst, Remote: Colombia - Costa Rica, Full Time, Delivery Transformation Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 5 months ago Bogota, D.C., Capital District, Colombia 2 days ago Business Development Operations Analyst - Remote Work Senior Business Analyst (with Salesforce) Bogota, D.C., Capital District, Colombia 3 weeks ago Semi Senior Business Analyst - Remote Work | REF#284304 Medellin, Antioquia, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 2 weeks ago D365 Business Central Senior Functional Consultant (Full-Time Remote) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr