Product Specialist Role The ideal candidate will be responsible for providing expert knowledge on our product, ensuring seamless customer onboarding, and driving commercial success. Key Responsibilities: - Act as a subject matter expert, sharing in-depth knowledge of the product with customers, customer success managers, and prospects. - Collaborate closely with product management, marketing, and education teams to create high-quality materials and educational content. - Develop and deliver workshops, training sessions, and presentations to enhance customer understanding and adoption. - Work closely with technical support and engineering teams to resolve product-related issues and improve overall user experience. - Promote proactive education and maximize product usage among customers and internal stakeholders. Qualifications and Skills: - A minimum of 5 years' experience working with enterprise customers, account management, and consultancy roles. - Proven ability to establish strong relationships with customers across various organizational levels. - Demonstrated track record of delivering exceptional value to customers. - Excellent presentation, communication, and interpersonal skills. - Strong analytical skills, with experience in data analytics and creating insights from data. Benefits and Opportunities: - Flexible working environment. - Volunteer time off. - Access to professional development resources. - An opportunity to work with a leading consumer intelligence company.