1 week ago Be among the first 25 applicants Direct message the job poster from VGF Management CEO & Founder at VGF Management | Expert in Nearshore Outsourcing | Empowering Businesses to Achieve Up to 50% Cost Reduction with Customized… Position: Collections Specialist Mission of the Role The mission of the Collections Specialist is to efficiently and proactively manage the accounts receivable process, ensuring the accurate entry of billing orders and timely follow-up on payments within the system. This role is critical in optimizing the company’s cash flow, improving financial health, and maintaining positive customer relationships, ensuring payments are made within the agreed-upon terms. Responsibilities • Billing Order Entry: Accurately and promptly enter billing orders into the accounting system. • Payment Follow-Up: Continuously follow up on outstanding and overdue payments, ensuring clients adhere to agreed-upon payment terms. • Accounts Receivable Management: Keep the accounts receivable records up to date, including balances, due dates, and communication with clients. • Client Communication: Contact clients via phone, email, and other channels to remind them of outstanding payments and resolve any billing discrepancies. • Collections Reporting: Prepare and present regular reports on the status of accounts receivable, including aging analysis and payment projections. • Accounting Software Management: Manage and update information in QuickBooks to reflect payments, credits, and adjustments related to accounts receivable. • Internal Communication: Coordinate with other departments (sales, customer service, etc.) to resolve billing and payment issues. • Outlook Management: Utilize Outlook for efficient communication with clients and the internal team, ensuring proper follow-up on all interactions. Requirements • Previous Experience: Minimum of 01 years of experience in collections, accounts receivable management, or similar roles. o Proficiency in QuickBooks (experience with the software is preferred). o Proficient in Outlook and other email systems. o Basic knowledge of accounting and finance. o Excellent verbal and written communication skills. o Strong negotiation abilities, maintaining a professional tone when dealing with clients. o Ability to resolve conflicts and handle sensitive collection situations. o Proactive Attitude: Capable of identifying issues and proposing solutions autonomously. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Business Development, Sales, and Customer Service Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at VGF Management by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr