Job summary Lead renewal discussions and negotiations with customers/partners, ensuring timely and successful renewals. Proactively engage with customers to ensure successful onboarding, adoption, and usage of products/services. Accompany and lead the customer journey of a client from the moment they acquire an Appgate solution and throughout the duration of the contract. Qualifications - Bachelor's degree in business management, marketing, computer engineering, electronic engineering or related field - 3+ years of experience in customer success, account management, or sales - Proficiency in Salesforce - Experience in B2B Customer success in a related or technology industry Responsibilities - Lead renewal discussions and negotiations with customers/partners, ensuring timely and successful renewals - Proactively engage with customers to ensure successful onboarding, adoption, and usage of products/services - Accompany and lead the customer journey of a client from the moment they acquire an Appgate solution and throughout the duration of the contract - Collaborate with sales team to identify upsell and cross-sell opportunities Skills - Great interpersonal, communication, and collaboration skills - Great problem-solving and analytical abilities - Excellent organizational and time management skills - Customer relationship management skills Benefits - Responsible for ensuring that customers are continuously trained and informed about resources, tools, and content to stay up to date on the company's services and products Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora