Visa is seeking a highly motivated Finance Business Intelligence (BI) Support Analyst to join our Corporate Technology Support Organization. The ideal candidate will thrive in a cross-functional team environment and provide operational support for mission-critical Finance BI applications. This role is essential for ensuring high availability, optimal performance, and minimal business disruptions. Additionally, we are seeking an experienced ORMB Specialist with a strong background in end-to-end ORMB implementations. The candidate should have expertise in developing and enhancing ORMB building algorithms, batches, UI, scripts, and configurations. Responsibilities include managing the ORMB environment, installing and maintaining the application and threadpools, and providing production support for ORMB and other financial systems. The role requires at least 50% of the time dedicated to production support. The candidate will also build and maintain CI/CD pipelines using tools like Jenkins, Maven, Gradle, and Artifactory, with strong Java skills for ORMB and open-source applications, including integration tasks. The role also involves ensuring adherence to customer service level agreements for various corporate finance applications. This position is hybrid, requiring employees to alternate between remote and office work, typically 2-3 days per week, aiming for at least 50% office presence based on business needs. Essential Functions: Provide operational support for BI applications, ensuring high availability and performance. Monitor and manage scheduled jobs using tools like Control-M. Troubleshoot and resolve issues related to BI applications, data pipelines, and scheduled jobs. Collaborate with development teams to understand application functionality and data workflows. Utilize scripting (batch/shell), SQL, DAX, PySpark, and Hadoop for technical troubleshooting. Use Splunk for log analysis, monitoring, and alerting. Assist in incident management and problem resolution. Document support processes, troubleshooting steps, and resolutions. Perform system health checks and maintenance activities. Communicate with stakeholders regarding incident status and system performance. Manage the ORMB environment, including installation, maintenance, and development of algorithms, batches, UI, and scripts. Provide production support for ORMB and other financial systems. Develop and enhance ORMB components and configurations. Build and maintain CI/CD pipelines with Jenkins, Maven, Gradle, and Artifactory. Integrate ORMB with other applications. Basic Qualifications: • 6+ years of relevant work experience with a bachelor’s degree, or at least 3 years with an advanced degree (e.g., Masters, MBA), or 0 years with a PhD, or 8+ years of relevant experience. Preferred Qualifications: Experience supporting BI or data-centric environments. Strong technical skills in scripting, SQL, DAX, PySpark, Hadoop. Experience with job scheduling tools like Control-M. Proficiency with Splunk for log analysis. Knowledge of BI tools such as Tableau and Power BI is a plus. Excellent problem-solving and troubleshooting skills. Strong communication skills, both verbal and written. Ability to work independently and collaboratively. Strong organizational skills and multitasking ability. Experience with ORMB implementations, development, and environment management. Production support experience in ORMB or similar systems. Proficiency in CI/CD tools like Jenkins, Maven, Gradle, and Artifactory. Visa is an EEO Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Visa also considers qualified applicants with criminal histories in accordance with EEOC guidelines and applicable laws. #J-18808-Ljbffr