Customer Service Expert At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the 1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company thats recognized worldwide for its excellence and commitment to its people. What youll be doing: Provide Customer service related about Phone, Tv services. Must offer their products Provide and maintain strong, professional relationship with all customers and always shows empathy. Work effectively as part of a team, developing effective and supportive relationships. What Were Looking For: B2 English level. Enjoys helping others and solving situations with a positive attitude. Proactive, responsible, empathic, and a good listener. Multitasking Benefits 15% of Performance Bonuses Location: Bogotá, Connecta (Ac. 26 92-32, Bogotá) 2 Days OFF Trainning Schedule: Monday to Friday 6:00AM-3:00PM Operative Schedules: 7:00AM - 9:00PM, 2 días off Job experience Engagement Activities Career plan Why Choose TP? · Competitive Salary: [Salary details] + performance bonuses · Career Growth Programs and Employee Welfare Fund · Work-Life Balance: [Hours/Schedule details] · World-Class Training: Continuous learning and development programs designed to fuel your success · Multinational Experience: Be part of a global company with a diverse and inclusive culture Make a difference with the TOP Team! - Educación mínima: Bachillerato / Educación Media - años de experiencia