About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other with respect. Our team members worldwide create memorable experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we value recognition, welcoming new faces, and treating everyone with kindness. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions by genuinely connecting with people and the world around us. About the location: Located on Colombia’s Caribbean coast in Cartagena, Four Seasons is revitalizing historic buildings dating back to the 16th century. Experience the charm of the Getsemaní neighborhood, with 131 accommodations including 27 suites. Enjoy four restaurants and lounges, two ballrooms, a Spa, Fitness Centre, and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena’s new cultural hub. About the role: Leads one or more food and beverage services in restaurants, ensuring a consistent experience aligned with the establishment's concept. Guides guests and clients on the concept and products, focusing on fully satisfying their expectations. Fosters a work environment that meets FS standards, creating memorable experiences for both clients and team members. Supports the manager in achieving goals related to quality, financial results, hygiene, training, and work environment according to Four Seasons guidelines. Responsibilities: Ensure the established service sequence according to FS standards during service. Control food pass times, ensuring communication between service and kitchen, and timely deliveries. Act as the main contact for guests, managing complaints and resolving issues. Manage schedules and shift assignments. Control inventories and orders. Conduct daily briefings and training sessions. Possess a degree in Hospitality and Tourism or related fields, or equivalent experience of 10 years. Desirable certification in Mixology or Enology. Advanced level of English. Minimum 5 years of experience in high-quality restaurant service as a supervisor or 2 years as an assistant manager in high-demand environments with premium meats and wines. Experience implementing service standards such as Forbes or LQA (desirable). What we offer: Competitive salary Excellent training and development opportunities Free accommodation at other Four Seasons hotels and resorts Free laundry service for uniforms Free meals for employees #J-18808-Ljbffr