Ensuring Excellence in Live Casino support with Unmatched Quality Control. - ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. - What makes ARRISE different?- We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Colombia, Canada, India, Malta, Romania, Serbia, UAE and beyond.- We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.- We don’t just build products—we build opportunities, invest in our people, and foster growth at every level. **Role Description**: - We are seeking a meticulous and dedicated individual to join our team as a QC Specialist with Portuguese. In this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. You will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed. **Responsibilities**: - Product Quality Assessment: Conduct live assessments of all company products, ensuring adherence to quality standards.- Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company’s quality standards.- Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.- Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks.- Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products.- Live Monitoring: Continuously monitor live products to ensure quality standards are consistently met.- Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments.- Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations.- Attention to Detail: High level of accuracy and problem-solving abilities, with a focus on quality.- Technical Skills: PC literate with advanced knowledge of Microsoft 365 and other relevant software.- Communication Skills: Strong interpersonal and communication skills, both verbal and written.- Language: Proficient in English and Portuguese, excellent written and verbal communication. **Nice to have**: - Time Management: Strong time management skills, with the ability to produce quality work both independently and as part of a team.- Adaptability: Ability to thrive in a fast-paced environment and adapt to changing circumstances.