**Customer Service Representative - Logistics Industry** **Location**: Medellin **Schedule**: Sunday to Thursday - Shift 1: 8:00 AM - 5:00 PM - Shift 2: 3:00 PM - 12:00 AM (A_lternate every two weeks between Shift 1 and Shift 2_ **Contract Type**: Permanent **About Us**: We’re looking for a Customer Service Representative to join our friendly team! At First Colombian Companies, there’s plenty of room to learn, develop, and explore new roles within the company. **About the Role** We’re hiring a Customer Service Representative to support our logistics operations. You’ll assist customers, solve issues efficiently, and work closely with other departments to ensure smooth and timely service. **Key Responsibilities** - Resolve issues related to logistics, orders, or deliveries. - Coordinate with internal teams to ensure customer satisfaction. - Maintain accurate records of customer interactions. - Requirements - Previous experience in customer service (logistics industry a plus). - Excellent communication and problem-solving skills. - Comfortable using customer service tools and technology. - Availability to work the specified schedule. Tipo de puesto: Tiempo completo Pregunta(s) de postulación: - What are your salary expectations? Experiência: - Customer Service: 2 años (Deseable) - Logistics: 1 año (Deseable) Idioma: - English (Deseable) Ubicación: - Medellín, Antioquia (Deseable)