Company Description A cross-media transformation agent, based in Colombia and Costa Rica, to support global business, with innovative, flexible and value-based solutions in which the alchemy of technology, insight and creativity, **truly come together.** **Job Description**: - A Client Operations Associate for Team Lowe's should be detail oriented and process driven, able to manage multiple tasks in a fast-paced environment. This position is an opportunity to be a part of a fast-paced retail client and client team, which is one of Starcom's largest. The Operations Team is in the unique position of working with most every team that touches the business - including working directly with the client - and will give exposure and a view into each of those teams and how they work to better the business. - The Associate will largely be responsible for: - Coordinating with our Strategy and Media Operations counterparts on Competitive, Financial Forecasting, and other types of reporting. - Working closely with the Investment and Media Operations Teams, managing Financial processes such as media authorizations for the client, billing verification and finance reconciliation, systems check (verifying planned budgets in MediaTools and purchased dollars in MBOX/Prisma using DataPlex), Firm/Flex budget reporting, etc. - PO/invoice creation and A/R management via Lowe’s billing interfaceo Administration and upkeep of multiple industry tools such as MediaTools, TARDIIS, DataPlex used for Systems Check, Competitive Alchemy toolo General file management such as team calendars, timelines, process documentation, How-To/best practices "playbook," etc. Analytical Skills & Use of Excel - Presentation, Preparation & Use of PowerPoint - Project Management - Budget Management & Financial Acumen **Qualifications**: - Good English - Ability to communicate effectively by telephone, in writing, or in person (inclusive of external partners) - Knowledge of Microsoft Office software (specifically Excel and PowerPoint) - Working knowledge of PC - Detail-oriented and comfortable working with numbers - Willingness to learn new skills - Ability to thrive in a fast-paced environment - Strong team player with the ability to work on own initiative and occasionally unsupervised - A positive, can-do attitude Additional Information** Benefits** - Access to Prepaid Medical Plan - Employee engagement activities and events - Days of Work from Home - Flexible Schedule - Prodigious Academy - Technical trainings, soft skills development, technical certifications, access to online libraries and e-learning platforms - Find your path Program - You will have a coach that will support and help you grow - Level up Program