Coupa enhances margins through its community-driven AI and industry-leading spend management platform for businesses of all sizes. Coupa AI leverages trillions of dollars in direct and indirect spend data across a global network of over 10 million buyers and suppliers, enabling smarter, automated, and profitable business decisions to improve operating margins. Why join Coupa? Pioneering Technology: At Coupa, we leverage the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We foster a culture of transparency, openness, and teamwork, driven by a shared commitment to excellence. Global Impact: Your work will have a measurable global impact on our clients, the business, and our team. Learn more on Life at Coupa blog and hear from our employees about their experiences. The Impact of a Senior Engagement Manager at Coupa: As a Senior Engagement Manager, you will oversee the end-to-end implementation of the Coupa solution, either directly through our Professional Services team or via certified implementation partners. You will be responsible for successful customer 'go-lives' and serve as a system expert and best practices ambassador aligned with customer business goals. Your core duties include managing project reporting, risk analysis, resource alignment, and ensuring timely delivery. What You'll Do: - Guide customers towards their goals, ensuring successful and timely implementations, and build strong partnerships. - Lead all phases of implementation from mobilization to deployment, including process discussions and best practices. - Coordinate with Coupa service partners and engage customers in strategic business discussions beyond basic features. - Provide technical and functional expertise, demonstrating the full Coupa platform and customizing it to meet client needs. - Develop and refine implementation templates, training materials, and presentations, tailoring methodologies to each customer. - Work effectively both independently and in teams, including on-site customer engagement and platform demonstrations, with up to 50% travel. What You Will Bring to Coupa: - Procure-to-Pay process experience is highly desirable. - 7+ years in systems applications consulting, either internally or with external firms. - Strong client management skills, with experience in procurement, AP, or Expense Management implementations preferred. - Experience with SaaS, financial accounting, CRM, or related software is a plus. - Prior senior consulting experience with applications like Ariba, Concur, NetSuite, Salesforce, Workday, SAP, Oracle, or similar is advantageous. - Excellent communication skills, both written and verbal. #LI-AA2 #LI-Hybrid Coupa is committed to an inclusive, fair workplace that complies with all relevant laws. We do not accept unsolicited resumes from recruiters. By applying, you acknowledge reading Coupa’s Privacy Policy and agree to the collection and processing of your personal data for recruitment purposes, as detailed in our Privacy Policy. #J-18808-Ljbffr