Job Description Tech Mastery. Trusted Solutions. Future-Ready Results. Our client, Altanora, is a trusted North American IT solutions provider specializing in Virtual Desktop Infrastructure (VDI), Endpoint Management, and Cloud Services . Established in 2006, they’ve built a reputation for delivering secure, scalable, and innovative technology solutions backed by industry-leading certifications and strategic partnerships with Citrix, Microsoft, VMware, and Cisco. As a Citrix Platinum Partner, their expert team is committed to helping businesses thrive through smart, future-ready IT strategies grounded in integrity, transparency, and collaboration. Job Description As a Technical Pre-Sales Consultant , you’ll lead solution design, support client discovery and demo sessions, and ensure each proposal aligns with both client goals and internal capabilities. You’ll bridge teams, validate offerings, and drive the creation of scalable, cloud-powered IT service solutions. Job Overview Employment type: Indefinite term contract Shift: Monday to Friday, 08:00 AM - 05:00 PM EST Work setup: Work from home / Remote Your Daily Tasks Solution Design: Work with clients and the sales team to understand business and technical requirements; design appropriate managed service solutions across cloud, network, end-user, and security environments. Client Engagement: Join discovery calls, deliver technical presentations, and lead product demos; build credibility by speaking the client’s language and presenting the company’s value proposition effectively. Proposal Development: Prepare RFP responses, proposals, statements of work (SOW), and service descriptions in collaboration with cross-functional teams to support solution accuracy and clarity. Internal Coordination: Bridge communication between sales, technical teams, and operations; ensure alignment, solution feasibility, and delivery capacity for every engagement. Technical Validation: Vet and validate all solution components—licensing, architecture, and service scope; confirm technical accuracy and profitability prior to approval. Sales Enablement: Develop and maintain pre-sales documentation, templates, pricing models, and sales tools to enhance consistency and efficiency across the sales cycle. CAB Process: Participate in internal Change Advisory Board (CAB) proposal reviews; assess risk, compliance, and strategic fit to ensure high-quality solution delivery. Requirements The Qualifications We Seek 2-3 years in a Pre-Sales , Solutions Consultant , or similar role in the MSP or IT services industry Strong understanding of core MSP offerings : managed infrastructure, cybersecurity, cloud, virtualization, helpdesk, and backup/DR Ability to gather client requirements and translate them into scalable, profitable solutions Experience working with PSA tools (like HaloPSA ) and quoting platforms Excellent presentation, communication, and documentation skills Comfortable working cross-functionally with Sales , Ops , and Finance Bilingual ( French / English ) is a strong asset for client engagement in Quebec and across Canada Benefits Exciting Perks Await! 5 days work week Work from home arrangement Indefinite term type contract 20 vacation days in total (5 extra leaves convertible to cash) Prepaid medicine Fully-customized Emapta laptop and peripherals Direct exposure to our clients Career growth opportunities Diverse and supportive work environment Prime Office Locations - Bogotá and Medellin Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar ) Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of over 10,000 talented professionals , Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. # EmaptaEra Requirements The Qualifications We Seek 2-3 years in a Pre-Sales, Solutions Consultant, or similar role in the MSP or IT services industry Strong understanding of core MSP offerings: managed infrastructure, cybersecurity, cloud, virtualization, helpdesk, and backup/DR Ability to gather client requirements and translate them into scalable, profitable solutions Experience working with PSA tools (like HaloPSA) and quoting platforms Excellent presentation, communication, and documentation skills Comfortable working cross-functionally with Sales, Ops, and Finance Bilingual (French/English) is a strong asset for client engagement in Quebec and across Canada