Job Summary - Provide technical guidance for planning, directing, and monitoring information systems operations. - Prioritize and schedule computer operations and workflow to optimize processing equipment and IT resources. About the Role - Analyze production, maintenance, and malfunction records to identify problems and recommend solutions. - Research, evaluate, and recommend equipment purchases to enhance computer operations capabilities. - Lead, direct, evaluate, and develop computer operations staff to meet production targets and operating budgets. Requirements - Broad knowledge of operational procedures and tools obtained through extensive work experience. - May require vocational or technical education. - Works under limited supervision for routine situations. - Provides assistance and training to lower level employees.