Job Title Senior Project Manager in IT PMO Office About the Role We are seeking a highly skilled Senior Project Manager to join our IT PMO Office team. As a key member of our digital transformation initiatives, you will be responsible for coordinating and implementing multiple complex projects. Key Responsibilities: - Lead and manage multiple projects from initiation to completion, including adoption and change management. - Establish project goals, objectives, tasks, timelines, project plans, and budgets, and effectively communicate them to stakeholders. - Manage contractors and vendors as required. - Develop and revise project deliverables and maintain project documentation. - Define and evaluate problems and plan effective solutions. - Recommend and implement improvements in project processes and deliverables. - Define the scope and impact of projects and communicate them to senior executive stakeholders. Governance and Risk Management: - Ensure adherence to project management governance, rules, regulations, policies, and processes. - Implement and manage a structured change control process to handle project modifications. - Support and improve program/project governance and management (rules, regulations, policies, processes, and activities). - Identify, analyze, and manage project risks and opportunities. - Support the coordination and support of risk management. Reporting and Knowledge Center: - Develop, deliver, and maintain regular project status reports for senior executive stakeholders. - Support monitoring, reporting, and effective communications. - Support the maintenance of the knowledge center, including repositories, databases, systems, and lessons learned. - Establish and maintain knowledge repositories, databases, systems, and lessons learned. Stakeholder Communication and Standardized Processes: - Lead and facilitate effective communication among project stakeholders and interested parties. - Coordinate and summarize plans, budgets, and resource needs. - Promote, improve, and adopt standardized project management processes and methodologies across all projects. - Identify and support standards, tools, processes, and procedures. Additional Responsibilities: The successful candidate will also perform other duties as assigned even if they fall out of their initial project management role. Qualifications: - Full English proficiency is absolutely required. - Degree in management of information systems or computer science preferred. - Extensive technical project management experience. - Experience eliciting, articulating, and clearly documenting requirements. - Demonstrated experience using project management and planning tools, with experience in Azure DevOps being highly beneficial. - Experience with agile approaches to project and demand management. - 6+ years managing multiple projects simultaneously. - Preferred certifications: Project Management (e.g., PMP), agile project management preferred. - High level of drive, initiative, and proactivity. - Services industry experience is a plus. - Vendor management experience is essential as vendor support may be leveraged. - Attention to detail, a passion for quality, and broad business and technical understanding. - Comfort with technical projects and a broad technology background. - Ability to create structure and standardize processes in a dynamic and rapidly changing environment. - Excellent communication and people skills.