Job Description "> As a trusted identity expert, you will pioneer solutions to improve lives. You will support project delivery, provide training, and manage escalations. You will act as an escalation point for identity-related incidents, coordinate with team members on projects and daily operations, and must be an identity SME, preferably certified. You will support a diverse user base across 50+ countries, including office locations, manufacturing sites, and remote users. Operating as part of an international team for complex projects is essential. In this role, you will be responsible for quick identity issue resolution, proactive improvements, and maintaining a customer-first mindset. You will be part of a globally distributed support team providing identity support for projects, employees, technical teams, and stakeholders. "> Required Skills and Qualifications "> - Monitoring adherence to corporate policies to identify potential risks - Supporting leadership in Digital Workplace and Identity coordination - Supporting the Enterprise Architecture team on identity topics - Managing licenses and related documentation - Handling user licensing and resolving licensing issues - Tracking compliance reporting and addressing non-compliances - Managing software license assignments and deactivations - Tracking contract renewal dates and supporting renewal processes - Updating logs, preparing reports, and submitting to management - User profile management - B2C integration skills are a plus - Familiarity with OAuth, OpenID Connect, and SAML protocols - Experience managing user profiles, authentication, and authorization - Proven background in identity and access management - Experience troubleshooting identity issues at organizational and technical levels - Experience with end-to-end authentication and authorization troubleshooting - Knowledge of software licensing principles across countries - Knowledge of compliance reporting - Familiarity with Okta, Active Directory, Azure AD, Azure B2C, IAM, Privileged Access Management, Identity Governance, MS Office, ITIL, ServiceNow, Confluence, Jira - Knowledge of licensing for vendors like Microsoft, Okta, Sailpoint, Delinea - Experience supporting vendor audits - Excellent stakeholder engagement and management skills - Strong customer and business focus - Tenacious problem-solving skills "> Benefits "> This role offers a unique opportunity to work with a multinational team, supporting complex projects and driving identity solutions. You will have the chance to develop your skills, gain experience, and grow professionally. As a member of our team, you will be part of a collaborative environment that values diversity, inclusion, and equal opportunities. We offer a dynamic and challenging work environment that encourages innovation and creativity. "> Others "> At least 3 years of IT experience, preferably in a regulated multinational environment, is required. Experience with identity technology stacks is a plus. Certifications in Microsoft Active Directory, Azure AD, or Okta are advantageous. Experience with Privileged Access Management is a plus. Experience with license management portals is required. Strong Microsoft Office skills, especially Excel and PowerPoint, are necessary. Excellent communication skills, both written and oral, are essential. "],