Teravision Technologies is a Nearshore Software outsourcing company with offices in Colombia and USA, employing over 170 professionals working remotely worldwide. With over 20 years of experience in design, development, and quality assurance, we offer custom solutions for various industries in the USA, Europe, and Latin America. About Us We are problem solvers, driven by detail and objectivity, and we value teamwork above all. We seek innovators, individuals eager to tackle challenges, and go-getters to collaborate with us. Job Details - Fully remote position. - Flexible working hours (40 hours/week) from any timezone. - Contractor employment type. - Compensation in USD. About the Role The Brand & Customer Experience Coordinator plays a crucial role in shaping and amplifying our company's positioning across customer journeys and market touchpoints. This position combines strategic brand management with the execution of relationship-focused initiatives, ensuring the brand's clear communication and consistent experience by existing clients and new audiences. You will lead the development of core brand materials, oversee content and visual consistency, and deliver meaningful experiences through events, campaigns, and client advocacy programs. This hybrid strategic-operational role requires strong project management, creativity, and collaboration across teams. Qualifications - Proven experience in brand strategy and positioning across multi-channel customer journeys. - Skilled in maintaining and evolving brand guidelines to ensure consistent visual and verbal identity. - Strong content planning and production skills across blog, email, social media, internal comms, and campaigns. - Experience managing copywriting and design functions to deliver cohesive brand communication. - Proficient in developing sales collateral such as decks, one-pagers, and case studies. - Hands-on experience planning and executing client engagement initiatives, including events, surveys, and advocacy programs. - Solid project management abilities with a track record of delivering campaigns and assets on time and at high quality. - Strong collaborator across marketing, sales, growth, and C-level teams. - Familiar with tools like Figma, Google Workspace, HubSpot, and Close.io; experience defining analytics/reporting frameworks is a plus. - Excellent communication skills in English. - Bachelor's Degree in Marketing, Communications, Business, or a related field. What's in it for You? - Paid time off. - Paid National Holidays of your country of residence. - Unlimited access to professional educational resources, through our growth partner Pluralsight and English Learning. - Enjoy benefits related to our AWS partnership. - Remote work laptop. - Career path development. - Challenging projects with international clients.