**Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. **The team you'll be part of** Nokia’s People organization (CPO), that is responsible for leading a business-driven people strategy and offering people and workplace services to all Nokia employees. We partner closely with the business to provide a motivated and engaged workforce that is fit for the future. People Experience Americas Care organization, part of CPO, is primarily responsible for delivering excellent digital and human experiences to employees and managers in Americas region. **What you will learn and contribute to** We are looking for a Senior People Experience Care Consultant who will provide advice, coaching and People/HR Consultancy on a range of topics to employees and line managers focusing in Latin American LAT region. As part of our team, you will: - Handle inquiries on people processes (operational and concepts), tools, policies, benefits, provide coaching and consulting on the matter. - Providing support on restructuring, redeployment, audits. - Supporting country, regional or global projects and initiatives. - Providing consultation to managers on complex people topics. - Manage employment relations, labor law issues, and any collective agreements as support to People country leader. - Supports Ethics & Compliance by providing guidance, policy reference and cases investigations. **Your skills and experience** We are looking for a results-oriented professional with experience in customer service, shared service organizations, and interest in customer experience improvement for areas of People services or Human Resources. You are: - a Highly motivated professional with customer-focused and proactive attitude, able to anticipate their needs and providing value added solutions aligned within the relevant business context. - Prepared to take some risks and to leap out of comfort zone. - a senior professional with a strong ability to adapt to change and a strong team player. - able to build networks with all levels, with proven ability to build positive relationships with multiple stakeholders and in a demanding and fast paced environment. - able to adapt: work effectively in complex and ambiguous situations, while still maintaining positivity. - a Bachelor’s degree owner or with equivalent experience - Typically, 5+ years relevant experience, ideally gained working in a global organization. - fluent in English and Spanish (verbal and written). It would be nice if you also had: - Deep knowledge of employment-related laws and regulations. - Strong communication skills both verbal and written. **What we offer** Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. **Nokia is committed to inclusion and is an equal opportunity employer** Nokia has received the following recognitions for its commitment to inclusion & equality: - One of the World’s Most Ethical Companies by Ethisphere - Gender-Equality Index by Bloomberg - Workplace Pride Global Benchmark - LGBT+ equality & best place to work by HRC Foundation At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.