Job summary The Customer Service (CS) LATAM / Brazil Market follows the reception of the inspection bookings and supports a correct preparation of inspections in SgT system. He/She takes care of the technical validation of reports, dispatching final document to customers. He/she actively interacts with the diverse parties involved the service request and its execution (Customer, Agent, Factory and Inspectors respectively), being constantly coached by the Regional Operations Manager. Responsibilities - Receive bookings (online & e-mail attachment) - Send pre-quotation (e-mail or SgT system pre-quote) - Follow pre-quotation response - Request & verify technical files & POs (attached in booking form, sent by e-mail or available in client system) - Creation of orders in SgT system or transformation of order from online booking forms - Preparation of measurements charts - Support inspectors allocation as per Regional Manager request - Follow up changes on planning from customer or suppliers (Postponement & cancelations via e-mail) - Download reports from SgT system and perform a technical validation following SOP rules - Publications of reports and eventual revision of reports when requested by Regional Manager Qualifications - Honest, responsible and reliable individual - Bachelor's degree in production engineering, textile/garment, or a similar major - Previous internship in quality control or international trading is a plus but not compulsory Skills - Attention to detail & capable to manage priorities Desired requirements - Customer service: 1 year (Obligatorio) Benefits - Fluent in Spanish and having Intermediate-advanced competences both in written English and Portuguese are a must Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora