We are seeking a highly skilled professional to lead our Global KYC efforts in Colombia and globally. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of regulatory frameworks. Key Responsibilities: - Oversee the execution of business strategies, plans, and initiatives in compliance with governing regulations, internal policies, and procedures. - Drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. - Refresh data and documentation for existing clients on an ongoing basis per periodic reviews cycle in accordance with firm's policies, standards, and procedures. - Support KYC/AML, facilitating the refresh of Global clients in an efficient, compliant, and client-centric manner. - Interact with bankers and relationship managers to obtain required information. - Conduct follow-up with internal partners to ensure timely actions on those cases that require their input. - Update firm systems and databases with information/documentation obtained from clients. - Handle inquiries and ad-hoc requests from internal clients including Compliance where required. - Produce high-quality error-free work independently on a timely basis with expected throughput rates. - Able to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner. - Understand and keep abreast with regulatory/tax requirements for clients in KYC. - Identify potential areas of improvement and respond to change e.g. regulation change, new business and/or technology projects. - Assist manager(s) in providing status updates to management on a regular basis to create transparency and reduce risks. - Demonstrate strong leadership skills with the ability to effectively manage multiple analysts and oversee various projects simultaneously. - Support in any activities required for refresh of the Global clients. - Be consistently thorough, accurate, and credible when performing duties. - Perform duties within established service level requirements. - Escalate any issues, as appropriate, in a timely manner. - Exhibit the highest standards of customer service to partners and customers. - Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. - Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk. - Champion a high-performance environment and contribute to an inclusive work environment. Requirements: - 1 to 3 years' direct industry experience in Capital Markets and Corporate/Investment Banking, having covered multiple product areas. - An undergraduate and/or graduate degree in Finance, Business, Economics, or a related discipline is required. - English language proficiency at B2-C1 level. - 1-3 years of experience in KYC/AML. - The incumbent must have experience in and knowledge of current and expected future regulatory frameworks impacting client onboarding. - The position requires business acumen, judgment, critical thinking, and time management skills. - The incumbent should possess strong interpersonal, communication, and negotiation skills in order to build consensus and obtain cooperation from clients, colleagues, and senior management. - A good understanding of the capital markets business is necessary. - The incumbent must have broad knowledge of the end-to-end workflows among the Front, Middle, and Back Offices. - The international scope of the business, together with the multiplicity of stakeholders, may require work outside of traditional business hours from time to time. - Demonstrate teamwork, collaboration, responsiveness, accountability, and ownership, with a preference for candidates who have previous management experience. - Quick learning ability to understand policies, procedures, systems, processes, and controls. - Compliance knowledge applicable to the Financial Services industry, including relevant professional certification on AML/CFT, e.g., ACAMS Certificate. - Written and verbal proficiency in English is mandatory. Benefits: ScotiaGBS offers a positive and inclusive work environment, competitive benefits, and opportunities for career growth and development. At ScotiaGBS, we value diversity and inclusion, and we strive to create an environment where everyone feels welcome and supported. We are committed to attracting and retaining top talent, and we offer a range of benefits and programs to support our employees' physical, emotional, and financial well-being. We believe that a diverse and inclusive workplace leads to better outcomes, increased creativity, and improved decision-making. ],