Job Title: Senior Office 365 IT Analyst Location: LATAM The Senior IT Analyst - Office 365 will be responsible for managing and optimizing the Office 365 environment. This role involves overseeing the administration, security, and troubleshooting of Microsoft 365 applications, ensuring a seamless collaboration and communication experience for all users. - Administer, maintain, and optimize Office 365 services, including Exchange Online, SharePoint, Teams, OneDrive, and related applications. - Configure and manage security policies, compliance settings, and governance within the Microsoft 365 environment. - Implement and monitor Microsoft 365 security measures, including Multi-Factor Authentication (MFA), Data Loss Prevention (DLP), and Conditional Access. - Provide advanced troubleshooting and issue resolution for Microsoft 365 services. - Manage user accounts, licenses, and group policies via Azure Active Directory (AAD) and Microsoft 365 Admin Center. Drive lifecycle automation best practices. - Oversee email security, spam filtering, and mail flow rules using Exchange Online Protection (EOP) and Microsoft Defender for Office 365. - Manage Identity and Access Management (internal and external IDP integrations). - Develop and enforce best practices for Microsoft 365 usage, security, and compliance. - Automate administrative tasks using PowerShell scripting and other tools. - Collaborate with IT teams to integrate Office 365 solutions with other enterprise applications. - Stay updated with the latest Microsoft 365 features, updates, and best practices to optimize performance and security. - Provide training and support to end-users and IT staff on Microsoft 365 applications and features. - Manage and troubleshoot hybrid Exchange environments. Requirements & Qualifications To excel in this role, you should possess: - Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). - 5+ years of experience in Office 365 administration, including Exchange Online, SharePoint, Teams, and OneDrive. - Strong understanding of Azure Active Directory (AAD), Microsoft Endpoint Manager, and security policies. - Experience with PowerShell scripting for automation and management. - In-depth knowledge of Microsoft 365 security and compliance features. - Familiarity with hybrid environments integrating on-premises Active Directory with Azure AD. - Experience with Microsoft Defender for Office 365, ATP, and DLP policies. - Strong analytical and problem-solving skills. - Excellent communication and documentation skills. Preferred qualifications: - Microsoft 365 Certified: Enterprise Administrator Expert or equivalent certification. - Experience with Microsoft Intune, Microsoft Purview, Microsoft Graph, and other Microsoft 365 management tools. - Understanding of networking concepts and troubleshooting related to Microsoft 365 services. About Lean Tech - Join a powerful tech workforce and help us change the world through technology. - Professional development opportunities with international customers. - Collaborative work environment. - Career path and mentorship programs that will lead to new levels. Lean Tech is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.