Senior Solutions Consultant Job Description Senior Solutions Consultants play a vital role in the Pre-Sales team by working closely with Sales Account Executives to develop new business opportunities across various Genesys product lines. This client-facing position involves understanding customer needs and mapping them to suitable Genesys software, services, and consulting offerings. In this role, you will work collaboratively with all levels of customer organizations to tailor messaging that meets the needs of various stakeholders, including C-level decision-makers. Your primary responsibility will be to provide technical and consulting expertise regarding Genesys solutions to support sales opportunities. - Technical Expertise: Strong understanding of Genesys software, services, and consulting offerings, as well as experience in Solutions Engineering roles, giving live demonstrations and developing presentation materials. - Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to both internal and external stakeholders. - Problem-Solving Skills: Analytical ability, with the capacity to analyze and report on customer needs and map them to suitable Genesys solutions. - Business Acumen: Proven track record of meeting or exceeding established goals, with a strong understanding of business operations and customer needs. Benefits: - Personal Growth: Work with talented colleagues who will help you increase your knowledge and experience in the industry. - Career Advancement: Opportunities for career advancement and professional growth within a high-growth software leader. - Culture: Collaborative, dynamic work environment with a focus on teamwork and employee empowerment. About the Role: This Senior Solutions Consultant position is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and driving business growth through technology. If you have a strong background in Solutions Engineering, consulting, or a related field, we encourage you to apply.