Champion Justice with Purpose and Guide Clients Toward Legal Resolution In the pursuit of justice, every connection has the power to change lives. In the legal services industry, helping clients secure their rights is a responsibility that requires dedication and compassion. As a Sales Representative , you will be the linchpin between potential clients and the legal support they need, offering guidance on cases related to property damage, personal injury, and immigration. This role not only calls for expertise in sales and customer service but also the ability to navigate immigration processes with ease. While your work directly impacts clients, the role also offers the chance to build a sustainable career where work-life balance and well-being are prioritized. It’s time to move beyond the ordinary, take on new challenges, and shape a future that supports both your professional goals and personal dreams. A Blueprint for a Rewarding Career Employment Type: Indefinite Term Contract Shift: Monday to Friday and Weekends Required | 9:00 AM to 06:00 PM EST | Night Shift may be required Work Setup: Onsite (Bogotá/Medellin) A Bounty of Perks That Foster Well-Being, Growth, and Fulfillment 5 days work week Weekends off 20 vacation days in total Prepaid medicine Fully-customized Emapta laptop and peripherals Indefinite term type contract Direct exposure to our clients Career growth opportunities Diverse and supportive work environment Prime Office Locations - Bogotá and Medellin Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar ) Bringing Firepower to the Table: The Expertise to Ignite Client Success English Level: C1. 2-3 years of experience in intake, sales of products or services, and customer service. Strong sales and customer service skills. Experience with immigration processes and appointment setting preferred; immigration knowledge is required. Proficient in calendar programs, Microsoft Office, and CRM software. General knowledge of the legal industry preferred. Fluency in English and Spanish required. Plus: Previous experience in a medical administrative support or clerical role preferred. Experience in drafting complaints preferred. Awareness of legal processes is a plus. Carve Out Your Role in Shaping Client Success and Legal Justice Handle inbound and outbound leads from PNCs interested in hiring our firm. Conduct in-depth initial consultations with PNCs, leveraging sales experience to effectively present and sell legal services. Utilize customer service skills to gather information about PNCs and the matters for which they seek assistance, assuring them that our attorneys and staff are well-equipped to meet their needs. Maintain contact with PNCs who miss their consultations and those who did not retain our services after the initial consultation, keeping opportunities open for future engagement. Use intake experience to manage a tracking system for leads, new clients, and referral sources, ensuring that office software is kept up to date. Track metrics related to new client PNCs and sales. Actively engage in discussions with management regarding the quality and volume of leads, providing constructive feedback and suggestions for process improvements. Prepare PNCs for engagement while adhering to ethical rules governing lawyers, ensuring that final documents are approved and signed by a licensed attorney. Anchoring Justice: A Trusted Ally in Navigating Complex Insurance Disputes Introducing Your Insurance Attorney, a premier legal firm known for its relentless dedication to securing the compensation clients deserve. Specializing in insurance claims, personal injury, and disputes, our client has handled over 75,000 cases and recovered more than $750 million for individuals and businesses. With a team of over 45 skilled attorneys, they fight for justice in cases ranging from property damage to medical malpractice and nursing home negligence. Their commitment to delivering client-centered legal representation makes them a trusted name in the legal industry. Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,000 clients worldwide and a team of more than 10,000 talented professionals , Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. # EmaptaEra #J-18808-Ljbffr