Job summary Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Director, Product Specialist - Cybersecurity As a member of the Enterprise Cybersecurity Products team, you will be responsible for owning and managing various technical and product related experience for the products our organization supports. You will work closely with our Products team stakeholders to have an in-depth understanding of our products' capabilities and features. You will also work with the Sales teams to help them execute various use cases for our products individually, and as a bundle. As a Cybersecurity Product Specialist you will be responsible for demonstrating a high degree of product acumen in support of sales strategy by leading more complex (technical) product demonstrations, and supporting RFP/RFI responses. You will also enable product deployment and usage via customer onboarding, training development and delivery, knowledge creation and dissemination, and owning the escalations for product support. Your mission is to support sales and deployment efforts by providing subject matter expertise related to Enterprise Risk Management and Cyber Threat Intelligence solutions, specifically focused on the role that Mastercard's Enterprise Cybersecurity Solutions play in helping prospective clients create a more efficient and effective enterprise risk management program. Company Background Mastercard Enterprise Cybersecurity Solutions is a rapidly growing segment of Mastercard Cybersecurity. We are focused on enabling organizations to dramatically improve their Enterprise Risk Management and Information Security programs. Mastercard Enterprise Cyber Solutions includes a growing suite of cyber and risk solutions with hundreds of customers across a variety of industries. Key Responsibilities Manage a globally dispersed team of analysts who are product specialists. Build the center of excellence for our cybersecurity products suite Primary technical sales support to the sales engineering and sales organizations Demonstrate a high degree of business acumen and a mastery of the consultative selling process as you take products' technical capabilities knowledge and translate these into business needs and opportunities. Support sales team by performing complex product demonstrations, responding to technical questions and managing RFI/RFP/RFx responses. Own technical interaction with our customers and partners. Create, project manage, and deliver product training, either online or in person, as needed to support sales prospects and production client onboarding. Help ensure successful new client onboarding and solution adoption by managing customer implementation based on established customer onboarding process Respond to prospect and customer issues/concerns and coordinate escalation of issues with Operations, Technical support and other internal resources Work closely with operations/product support to ensure that issues are resolved, and resolution is communicated to appropriate customer contacts Consistently communicate with team representatives to ensure proper engagement is in line with desired sales and engagement strategy Identify opportunities to improve customer-facing tools, documentation, and training materials Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora