CLIENT SUCCESS ASSOCIATE (ENGLISH/SPANISH)

40.000.000 - 80.000.000


About the role: As part of the Client Success team you will be responsible for handling the full sales process from converting registered leads into active live account holders, managing a portfolio of clients, to reactivating dormant accounts. Your knowledge of our platforms and products and financial markets in general will enable you to effectively meet your targets and KPI’s whilst adhering to the principles of Treating Customers Fairly. This role comes with a competitive starting salary, and an attractive bonus scheme from day 1. Key Responsibilities: Introduce and promote company products to clients through various online and offline channels. Provide exceptional service while building strong relationships with new and existing clients via social media, referrals, and direct outreach. Drive sales by meeting and exceeding revenue, account opening, and turnover targets. Engage potential clients by sharing insights on financial markets and trading opportunities. Handle the full sales cycle—from lead conversion to account management and client retention. Educate clients on using our trading platforms and re-engage inactive customers. Collaborate with team members and marketing to create engaging content that boosts acquisition and retention. Maintain compliance with company policies while continuously improving sales strategies. Experience and Qualifications: 1 year’s minimum experience in a similar stock broking, CFD or Forex sales position. University degree required. Finance, economics, business administration or similar preferred. English level C1. Basic knowledge or experience in trading, CFDs, or financial markets (a plus). Good problem-solving and critical thinking skills. Proficient in MS Office. Person Specifications: Excellent communication skills and telephone manner. Energetic, highly motivated, and well organized with excellent time management skills. Good understanding of working within a regulated environment. Target driven and able to work under pressure. Interest in and understanding of Financial Markets and trading. Ability to work flexibly during busier periods. Local Benefits: 15 days annual leave plus local holidays. Birthday off. 40-hour work-week. 13th month salary. Medical allowance. Employee Referral Scheme. Friendly office with plenty of social events and team building days. #J-18808-Ljbffr

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