Our client anticipates an increase in production support activities in the near future to support its growing business requirements. BR would like to engage GlobalLogic (GL) services for back-end production support. Support/Operating Hours: Standard working hours, Eastern Standard Time Requirements: MongoDB PostgreSQL TypeScript Job responsibilities: This job involves production support for our client. The engineer will join the existing client development team and participate in their meetings. However, their primary responsibility will be to monitor the production system and provide the necessary support. The engineer needs to learn the client systems and understand how all components interact. It involves receiving incidents from the Customer Services team, analyzing them based on guidelines, reviewing production logs to understand the problem, and deciding whether to redirect issues to the development team or resolve them via data change scripts. The engineer will write these data change scripts. The engineer will receive assistance and support from the current GL team assigned to this client. What we offer: Culture of caring: We prioritize a culture of caring, putting people first at every level. From day one, you'll experience an inclusive environment where you can build meaningful connections with teammates, managers, and leaders. Learning and development: We are committed to your growth, offering programs, training, and opportunities to develop your skills and advance your career, including tools like our Career Navigator. Interesting & meaningful work: Work on impactful projects that matter, helping clients innovate and bring new solutions to market, shaping the world today. Balance and flexibility: We support achieving a healthy work-life balance through various roles and arrangements, helping you integrate work and life seamlessly. High-trust organization: We foster a culture of integrity and trust, emphasizing honesty, candor, and ethical behavior in all we do. About GlobalLogic: GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to leading global companies. Since 2000, we've been at the forefront of digital innovation, helping create impactful digital products and experiences, transforming industries through intelligent solutions. #J-18808-Ljbffr