Specialist Credit - Portuguese or FrenchExciting times at adidas! As we continue to grow, we’re building a pool of talented professionals for future opportunities in Credit and Collections. By applying, you’ll join our talent pipeline, and we’ll reach out when a role that matches your profile becomes available.We look forward to connect with you!Purpose & Overall Relevance for the Organisation:adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the region countries in several processes.Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management. The team delivers all activities in a timely manner and with the required quality. The team supports projects, including process standardisation, tools implementation and other ad hoc projects.Key Responsibilities and General Accountabilities:Handle complex Customer Portfolio with high impact in the businessEstablish a close and trustful relationship with the Customer, proactively anticipating issuesEnsure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-paymentDrive timely collection by following up on overdue invoices with customers, collection agencies and end consumersManage customer relationship, which includes problem resolution and root cause analysis, identifying and proposing solutions to area managerAssess & review the credit risk on the customer on a regular basis, calculate and suggest the required credit limitsDecide on the release of the blocked orders and ensure timely releaseProvide insight in the development of the accounts receivable position of the customer to sales and finance teamsAct as the first point of contact for the process related issues and escalationsManage the relationship with customer service and other stakeholders in the businessIdentify the improvement opportunities and support their implementationLead the process and improvement focused projects for Credit and CollectionsSupport ongoing projects for the implementation of technology solutionsEnsure the lowest possible write off for uncollectable balancesProvide insight into the calculation of the required provision for uncollectable balancesSupport requests from partner Finance departmentsEstablish and maintain strong financial controls over the work performedActing as the backup for the Team Leader, supporting on day-to-day team organization and task allocationSupport Team Leader in reporting area KPIs and following up on improvements implementationKnowledge, Skills and Abilities:Strong Finance AcumenExperience in a Shared Service environment or similar is a plusAbility to read, write and communicate in English and Portuguese, or English and FrenchAbility to pay close attention to detail and high degree of customer orientationStrong problem solving and analytical skillsHighly results driven and self-motivated team playerCurious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obviousAvailability to travel for periods of 3 to 4 weeksRequisite Education and Experience / Minimum Qualifications:University degree3-5 years relevant work experience in the accounting / business areaBroad and deep theoretical understanding of job functionFluent in English/French or English/PortugueseSolid experience with SAPadidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer. #J-18808-Ljbffr