Senior Network Security Operations Engineer **About the role**: The Network Security Operations Engineer (Level 3 Support ) is a critical role within the Cybersecurity team, with the dual responsibilities of operational excellence and driving forward-looking engineering improvements. This role is designed for individuals who have strong network security operational experience, and a proven track record of prior engineering delivery. **A day in this role**: - **Provide L3 Operational Support** for complex operational issues, troubleshoot and resolve issues. - Design, configure, and manage advanced network security solutions, including **Firewalls, Zero Trust Network Access (ZTNA), Secure Web Gateways (SWGs), and Cloud Network Security** capabilities. - Continually refine and improve support methodologies, standardizing operational practices and creating detailed documentation. - Employ **infrastructure-as-code (IaC)** and automation techniques, particularly **Terraform**, to streamline the provisioning, configuration, and management of network security tools and environments. - Conduct in-depth analyses of network traffic patterns and security logs with **SIEM tools (e.g., Splunk).**: - Support Network Security Infrastructure focusing on patch and lifecycle management. - Their time will be spent around 60% operations / 40% engineering, often improving operational procedures & persistent issues. - Mentor and coach within the operations team, expected to guide L1/L2-Support-Level members though issues when uncertain. **The expertise requested**: - **At least 7 years of direct, hands-on experience in Network Security Operations, with a significant focus and exposure to engineering enhancements.**: - Experience with **Zscaler ZIA & ZPA, Palo Alto Firewalls**: - **Preferred experience (or similar) with: Cloudgenix (SD-WAN), Cloudflare (WAF), Forescout (NAC**), and Tufin/Algosec (Firewall Orchestration) - Hands-on experience with **public cloud providers (AWS preferred)** and cloud infrastructure management. - Experience with **infrastructure-as-code frameworks (e.g., Terraform Cloud)**. - Ability to **write automation scripts and web services (Python, Bash).**: - Strong understanding of **network protocols and information security** best practices. - Experience working with **git source control** and CI/CD systems (GitLab CI/CD). - Good understanding of enterprise architecture, including endpoint, network, and cloud-based systems. - Experience with **SIEM (Splunk)** technologies, event correlations, query management, and custom detections. Experience with **observability platforms (Grafana)**: - B.S. in Information Technology, Computer Science, or a similar technical program. - **Exceptional communication skills**, capable of effectively articulating technical concepts to both technical and non-technical audiences. - **Strong analytical and problem-solving skills, with meticulous attention to detail.**: - **Proven ability to self-manage, prioritize tasks, and handle ambiguity and rapid changes in priorities**. - Demonstrated experience in managing stakeholder expectations and delivering projects within defined timelines. - A commitment to continuous learning and adaptability to new technologies and changing environments. - **Attention to detail: able to thoroughly review configurations and policies, identifying gaps in solution designs prior to implementation.** **Soft Skills** - Communication - Learning Agility - Influence - Problem Solving and Analytical Thinking - Teamwork and Relationship Building - Planning and DeliveryStrategic Thinking - Our Core values are focus to inclusion and diversity, all qualified applicants will be considered for employment and will go thru a fair recruitment process regardless of their race, religion, gender identity, sexual orientation, national origin or disability status._ **Your journey with us begin begins here!!** Als Partner für IT-Beratung und Software-Entwicklung sind wir auf die digitale Transformation unserer Kunden aus den Bereichen Finanzen, Versicherungen und Industrie spezialisiert. Unsere rund 700 Talente in Deutschland entwickeln mit modernsten Technologien nachhaltige Lösungen. **Qué ofrecemos**: - **Conciliación y Flexibilidad**: Posibilidad de trabajar desde casa híbrido/remoto, jornadas flexibles y viernes intensivos. - **Formación y Desarrollo**: Plan personalizado, programas formativos. - **Beneficios Sociales**: Cheques comida, seguro vida, apoyo teletrabajo. - **Retribución Flexible**: Ajustada a tus necesidades (seguro médico, guardería, formación, otros). - **Paquete de Reubicación (si aplica)**: Apoyo económico, asesoramiento, patrocinio visas. - **Programa de Recomendaciones.**: - **Programa de Bienestar**: Nutrición, Física, Mental. Descuentos con Wellhub. Servicio de apoyo psicológico gratuito. - **Vida en GFT**: Oficinas inteligentes, eventos, premios de valores, charlas inspiradoras. - **Cultura corporativa internacional.