17 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from ManpowerGroup SALARY RANGE: COP 4,000,000 – 4,800,000 (COLOMBIAN PESOS) depending on experience About the Role: As a Customer Experience Representative, you will be responsible for managing a portfolio of clients, ensuring their satisfaction, retention, and growth. You will collaborate cross-functionally with various teams to solve problems, drive sales, and help customers maximize the value of Zonar’s products and services. Key Responsibilities: Manage client relationships to ensure retention and growth. Help customers maximize the use and return on investment (ROI) from Zonar’s products and services. Develop and execute customer communication strategies (newsletters, webinars, networking). Coordinate with internal teams to improve the customer experience and facilitate renewals. Identify sales and growth opportunities within the existing customer base. Anticipate and mitigate cancellation risks with proactive strategies. Become a trusted advisor to clients, guiding them in industry best practices. Analyze market trends to drive innovation and product improvements. Education: High school diploma or equivalent (GED). Advanced computer skills, especially in Microsoft Office. Ability to collaborate effectively with cross-functional teams. Preferred Qualifications: Preferred education: Bachelor’s degree (not mandatory). 1 to 3 years of experience in fleet management, software technology, or related field. Experience with customer relationship management software (CRM), preferably Microsoft CRM. Excellent written and verbal communication skills. Strong attention to detail and analytical problem-solving skills. Customer-focused mindset and results-oriented approach. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Customer Service Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at ManpowerGroup by 2x Sign in to set job alerts for “Account Manager” roles. Bogota, D.C., Capital District, Colombia $2,000.00-$5,000.00 1 month ago Bogota, D.C., Capital District, Colombia $4,500.00-$5,500.00 4 weeks ago Bogota, D.C., Capital District, Colombia $3,000.00-$3,500.00 2 weeks ago Bogota, D.C., Capital District, Colombia $5,000.00-$6,000.00 1 month ago Bogota, D.C., Capital District, Colombia $3,000.00-$3,500.00 2 weeks ago Bogota, D.C., Capital District, Colombia $3,500.00-$4,500.00 1 month ago Bogota, D.C., Capital District, Colombia $4,500.00-$5,500.00 4 weeks ago Bogota, D.C., Capital District, Colombia 2 months ago Bogota, D.C., Capital District, Colombia 6 days ago Bogota, D.C., Capital District, Colombia 2 weeks ago Public Relations Account Manager (Fully remote) Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 2 months ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 2 days ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 12 hours ago Key Account Manager – Phakic IOLs (Premium Lenses) Head of Client Success - 0579 - Colombia Client Success Manager - 0562 - Colombia Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 month ago Marketing Manager – Automation & Multi-Channel Campaigns Bogota, D.C., Capital District, Colombia $1,500.00-$1,500.00 21 hours ago Bogota, D.C., Capital District, Colombia $1,500.00-$1,500.00 21 hours ago Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 2 days ago Bogota, D.C., Capital District, Colombia 4 months ago Senior Amazon Brand Manager - Future Opportunities Bogota, D.C., Capital District, Colombia 2 months ago Bogota, D.C., Capital District, Colombia $1,500.00-$1,500.00 1 month ago Search Engine Optimization (SEO) Specialist Bogota, D.C., Capital District, Colombia CA$24,000.00-CA$36,000.00 1 month ago Bogota, D.C., Capital District, Colombia CA$30,000.00-CA$48,000.00 3 weeks ago Bogota, D.C., Capital District, Colombia $1,500.00-$1,500.00 2 weeks ago Bogota, D.C., Capital District, Colombia $1,500.00-$1,500.00 1 month ago Bogota, D.C., Capital District, Colombia 2 weeks ago Delivery Manager - Remote Work | REF#278685 Bogota, D.C., Capital District, Colombia 4 months ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 3 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr