PRINCIPAL ENGAGEMENT MANAGER | [W398]

Amazon


**Job Title:** Principal Engagement Manager, Professional Services The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. About the Role: In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer objectives. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. - Validate technical solutions against business goals. - Recognize when additional technical evaluation is needed. - Manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. Key Responsibilities: 1. Leading and managing complex cloud migration and implementation projects. 2. Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning. 3. Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer objectives. 4. Distilling customer needs into clear technical requirements and mapping them to business objectives. 5. Decomposing complex technical problems into actionable, deliverable solutions. 6. Contributing to technical documentation and defining documentation standards. Qualifications: - 8+ years of experience in cloud computing, preferably with AWS. - 10+ years experience in project management of technical programs. - Customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs. - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience. - Ability to convey complex technical concepts to both technical and business audiences. - Demonstrates strong written and verbal communication skills in Spanish and English.

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