Please make sure to send your application here: https://hiring.agencygrowthteam.com/hiring-appt-booking-specialist ClinicGrower is a digital marketing agency that helps medical and dental practices grow by connecting them with new patients. We’re expanding and looking for a dedicated Appointment Booking Specialist (ABS) to join our team! Are you passionate about creating conversations and building relationships with patients? Do you want to be part of a fun, results-driven team? If so, we’d love to hear from you! Role Overview: As an Appointment Booking Specialist, you will engage with patients, book appointments, and provide exceptional customer service to help increase show rates for medical practices. You'll use our software (GHL) to schedule appointments, text, and call patients while following best practices to enhance outcomes. Responsibilities: - Engage with patients to build trust and book appointments - Use CRM software (GHL) to manage communications and schedule appointments - Answer calls, SMS, and emails, and update daily tracking reports - Prequalify leads and accurately record patient info - Work with managers to improve booking processes - Maintain high-quality customer service and professionalism Requirements: - At least 1 year of experience in Customer Service/Appointment Booking - Experience with sale, inbound and outbound calls - B2-C1 English Level - Proven experience in appointment booking or scheduling - Strong communication skills (phone, email, SMS) - Tech-savvy, familiar with CRM and EHR systems (GHL, Google Drive, etc.) - Ability to multitask and work independently - Must have a professional home office environment and reliable internet for remote work Shifts: - Must be available full-time and able to work rotating shifts - Must be available to work at least 1 weekend per month - Two days off per week Compensation & Benefits: - Hourly pay (USD), based on experience - Bonuses & incentives - Paid Time Off - Fully remote – work from anywhere! Please make sure to send your application here: https://hiring.agencygrowthteam.com/hiring-appt-booking-specialist If you’re ready to join a dynamic team and make a real impact, apply now! Job Type: Full-time