Join us at Rappi and be part of a company that is redefining paradigms and revolutionizing how we perceive time! Why choose Rappi? We see opportunities where others see problems We see closeness where others see distance We see adrenaline where others see pressure Become part of a team where everyone is capable of anything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. Interested in how you can create magic with us? Discover your role in Rappi's mission. Impact on our ecosystem: The Operations Analyst is responsible for monitoring Turbo Colombia's operational KPIs, providing visibility on deviations from the plan, analyzing root causes, and supporting tactical planning to meet targets. This role also manages Stock Out System controls and Incident Management tracking. Additionally, the analyst shares reports related to invoicing and inventory for external entities like LUM and Carulla. As part of Rappi, your responsibilities include: Providing regular visibility of operational indicators at various levels against targets. Conducting deep dives into deviations to identify root causes. Designing tools and reports to assist zone leads in corrective actions. Identifying RT trusted connection issues to enhance performance and order acceptance. Executing database queries for analysis as requested by senior management. What are the requirements to join this vibrant universe? Industrial Engineering or related fields Internship experience in operations SQL proficiency Strong numerical skills Attention to detail Results-oriented and proactive mindset Worker type: Regular Company: Rappi Technology Colombia For more information, visit our website at https://about.rappi.com/es and check out our reviews on Glassdoor . We look forward to building and delivering magic together! #Rappi #J-18808-Ljbffr