We are seeking a versatile IT professional with hands-on experience in cloud, server, networking, and security solutions. The ideal candidate will have a track record of installing, configuring, and maintaining a broad range of platforms and tools, from Microsoft 365 and AWS to firewall, backup, and ticketing systems. Key Responsibilities: - Install, configure, and maintain Office 365, Google Workspace, or Amazon AWS products - Install, configure, and maintain Windows Server and other servers - Manage medium/high-level programming languages required for installed services - Analyze and compare different IT services to select the optimal ones for customers - Optimize and scale purchased hardware and software - Install, configure, and maintain Email and DNS services, among others - Install, configure, and maintain Antivirus, Firewall, and VPN software such as Cisco Meraki, Sophos, SentinelOne, Todyl, among others - Install, configure, and maintain remote connection software such as ConnectWise, Datto, among others - Install, configure, and maintain backup and virtualization platforms such as Datto, MSP360, NinjaOne, among others - Generate troubleshooting documentation and software management on platforms such as ITGlue - Install, configure, and maintain ticketing systems such as Autotask, Syncro, ConnectWise - Access to top-tier technical resources for troubleshooting and feature development - Administration experience with Office 365, Google Workspace, or AWS - Troubleshooting skills across Windows, Linux, macOS, and Windows Server environments - Proven ability in remote software installation and management - Experience in local network administration and IP addressing - Excellent customer service skills, ticket management, and business documentation creation - Proficient in administering email filters, DNS, and IT security tools - Experience managing backup, firewall, and virtualization software - Advanced knowledge in server and cloud service administration - Programming skills for task automation - Installation and maintenance of servers and cloud solutions - Hands-on experience with various network administration software - Ongoing evaluation and optimization of client-facing applications - Relevant certifications in offered technical services - Team player - Willingness to help - Outside-the-box thinking Benefits: - Competitive pay in US Dollars - Collaborate with experienced professionals - Encouraged input from team members - Diverse payment methods available - Bimonthly payments - Provided equipment to work efficiently - Celebrate work anniversaries and birthdays - Alliances with brands offer additional benefits - Weekly recreation dynamics for a healthy work environment Please note that these are professional roles with set schedules defined by the client. Consistent availability is expected. You will be part of the client's team, following their company guidelines, communication practices, and workflows for seamless collaboration. KPIs and goals matter, with performance measured to ensure alignment with client expectations and project objectives. Training may be required to fully understand your role, tools, and client processes. Commitment and responsibility are essential to building trust and long-term partnerships.