Join to apply for the Virtual Legal Intake Specialist role at Job Duck 2 days ago Be among the first 25 applicants Join to apply for the Virtual Legal Intake Specialist role at Job Duck Get AI-powered advice on this job and more exclusive features. JOB DUCK IS HIRING A LEGAL ASSISTANT- FINANCIAL CASE SUPPORT For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years! Role Overview We're looking for a motivated, empathetic professional to join our team as a Virtual Legal Intake Specialist. In this role, you'll be the first point of contact for potential clients, guiding them through the initial steps of our legal services with confidence and care. If you have strong sales skills, excellent communication, and thrive in fast-paced environments, this is your opportunity to make a real impact. Help people feel heard, supported, and ready to move forward, all from a remote position. Apply now to be part of a team that values warmth, professionalism, and making a difference every day. Schedule: Monday to Friday, 9:00 AM to 5:00 PM EST (USA) Your Responsibilities Will Include but Are Not Limited To: - Responding to inbound inquiries via phone, email, and web forms - Conducting initial client intake conversations to assess needs and determine fit - Clearly explaining the firm’s services, process, and value proposition - Scheduling consultations with attorneys and follow up with leads - Maintaining accurate records in CRM and tracking lead progress - Collaborating with attorneys and staff to ensure smooth client onboarding - Meeting or exceeding monthly conversion and engagement goals What We’re Looking For: - At least one year of sales and customer service skills - Proven experience in administrative support - Experience in service-based sales is a plus, where guiding individuals through decision-making is key - Strong proficiency in English and Spanish, written and spoken. - Ability to handle sensitive conversations with empathy and discretion - Comfort with using CRM systems and basic office software - Prior experience in a legal or professional services environment is a plus - Experience with ClioGrow is preferred, or a willingness to learn. - Ability to handle a moderate call volume (6 to 15 calls per day) - A strong customer service mindset with a compassionate and empathetic approach - Sales experience or background, with a focus on client engagement - Excellent communication and interpersonal skills - Quick adaptation to new environments and eager to learn - Attention to detail, and proactivity in managing tasks - Your own PC or laptop, a headset, and a reliable high-speed internet connection (minimum 10 Mbps download / 5 Mbps upload) - A quiet, private workspace suitable for remote work What’s In It for You? - Monthly compensation ranging from 1150 USD to 1220 USD. - Paid time off and holiday pay. - Referral and annual bonuses. - Parental leave. - Opportunities for professional development and training - Dedicated support from our team. - A chance to work with clients who share our values. Ready to dive in? Apply now and make sure to follow all the instructions! DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. By clicking on the APPLY button you consent us reaching out to you through Whatsapp and/or email to follow-up regarding your application process. Seniority level - Seniority level Entry level Employment type - Employment type Full-time Job function - Job function Legal, Administrative, and Business Development - Industries Human Resources Services Referrals increase your chances of interviewing at Job Duck by 2x Sign in to set job alerts for “Intake Specialist” roles. Bogota, D.C., Capital District, Colombia 3 days ago Remote Intake Specialist – Personal Injury Law Firm (Darrigo and Diaz) Pharmaceutical Licensing Application Specialist Bilingual Legal Intake Specialist – Weekday Shift Bilingual Legal Intake Specialist – Weekend Shift Bogota, D.C., Capital District, Colombia 4 days ago Bogota, D.C., Capital District, Colombia $600.00-$800.00 3 weeks ago Bogota, D.C., Capital District, Colombia $600.00-$800.00 2 months ago Remote Administrative Assistant – Operations & Research Support Bogota, D.C., Capital District, Colombia $8.00-$12.00 3 days ago Remote Administrative Assistant – Operations & Research Support Bogota, D.C., Capital District, Colombia $600.00-$800.00 2 months ago Bogota, D.C., Capital District, Colombia 6 days ago Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Bilingual Front Desk Virtual Assistant - 100% Permanent Work From Home Executive Assistant for US-based Company (Remote) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr