About Four Seasons We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. About the Role The Credit Manager is responsible for maintaining credit procedures in accordance with local and corporate policies. Key responsibilities include: - Establishing and maintaining local credit procedures regarding invoicing, credit cards, collections, inquiries, and check payments. - Maintaining accurate records of guest or company inquiries and ensuring timely and professional responses. - Focusing on quick and precise billing of all accounts and follow-up on collection matters. - Maintaining credit histories, original credit requests approved in writing, and other records for regular hotel accounts. - Ensuring that check-in/check-out procedures protect the hotel from charges or delays for guests without hindering their experience. - Developing and maintaining relationships with repeat clients to promote communication and assist with collection efforts. - Preparing and conducting a monthly credit meeting. This role requires a combination of administrative skills, analytical thinking, and effective communication. The ideal candidate will have a strong background in finance, hospitality management, or related fields, along with relevant experience in similar roles within the hotel industry. What We Offer A competitive salary, excellent training and development opportunities, free accommodation at other Four Seasons hotels and resorts, complimentary laundry service for employee uniforms, and employee meal service. Working Hours This is a full-time position requiring a 40-hour workweek, with flexibility to adapt to changing demands and circumstances.