Job Title: Network Operations Specialist Job Description: We are seeking a highly skilled Network Operations Specialist to join our team. The successful candidate will be responsible for providing 24/7 support for our network infrastructure, ensuring minimal downtime and optimal performance. Key Responsibilities: - Provide L1 support for network outages and projects - Conduct infrastructure audits and configure security policies/VPNs - Troubleshoot network issues and monitor systems proactively - Execute daily, weekly, monthly, and quarterly InfoSec activities - Evaluate new technologies and suggest improvements - Author and deliver network documentation Requirements: - 5+ years of experience in Networking (LAN/WAN & Security) - Bachelor's Degree/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP, and ITIL preferred - Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM - Deep knowledge of networking products, Load balancers, Firewalls, Routers, Switches, UTMs, Wifi, and maintaining/troubleshooting - Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/E1, VoIP, VPN tunnels - Proficient configuring WAN links, VLANs, and protocols such as TCP/IP, SNMP, OSPF, BGP, RIP - Solid background in network security from desktop level to network gateway and perimeter level Responsibilities: - Provide 24x7 operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs - Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved - Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendar - Execute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA's - Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure - Author and deliver network related documentation - Ensure an effective communication process is in place with all stakeholders including vendors, server, voice and desktop support teams Location: Bogata - Plaza Titan Time Type: Full time