Yango, a global tech company transforming urban mobility, is looking for a CRM Manager to boost user and driver engagement through targeted campaigns and performance-focused communication strategies. Responsibilities Managing CRM projects across multiple markets and channels Conducting experiments to identify the most effective communication channels, segments, and formats Evaluating the results of CRM experiments Initiating and overseeing research processes within CRM projects Building and analyzing user and driver funnels in the app to identify performance improvement opportunities Qualifications 3–5 years of experience as a CRM Manager Independently managed CRM projects Proactive and independent Upper-Intermediate level of English About Us Yango is a global technology company operating in 30+ countries across Africa, Latin America, Europe, and the Middle East. We specialize in transforming cutting-edge innovations into seamlessly integrated services that enrich local communities and enhance daily life. Our mission is to bridge the gap between leading world technologies and local needs—fostering connections and making a tangible difference in people’s everyday experiences. We welcome passionate professionals eager to shape the future of tech-enabled solutions worldwide. Why Yango? Go beyond: We never settle for the ordinary. Every day is a chance to break new ground, champion bold ideas, and redefine what’s possible. By challenging ourselves to reach new heights, we create meaningful impact and inspire progress throughout our teams. Go tech: We harness cutting-edge technologies to shape the future of everyday life for millions of customers. As part of our team, you are expected to embrace innovation every step of the way, helping us move forward and bring solutions that make a real difference. Go global, go local: We bridge global perspectives with local insights, ensuring every solution resonates with the culture and needs of the communities we serve. It’s about embracing diversity, collaborating across borders, and empowering each market to thrive on its own terms. Grow together: We’re a diverse, global community where everyone’s growth matters. Sharing knowledge, mentoring each other, and celebrating successes collectively keeps our team strong and united—because when one of us advances, we all do. #J-18808-Ljbffr