About Scale Army We’re a fast-paced team. As abusiness, we help U.S. companies grow top-tier offshore talentacross sales, marketing, and operations. We’re scaling rapidly andare looking for a Head of Operations to help us move smarter, scalefaster, and prepare for the next phase of growth. This is ahigh-impact role, and you’ll be reporting directly to our CEO. Inthis role, you’ll be in charge of day-to-day operational oversight,managing the teams in charge of recruiting ops, trackingoperational metrics, AR/AP and bookkeeping, as well as strategicfinancial leadership alongside a bookkeeping team and a fractionalCFO. This is perfect for someone who’s excelled in an ops role at aB2B company, has touched finance, and is now ready to leadcompany-wide operations. The Role You’ll serve as a key partner tothe CEO, owning our operational health while ensuring that ourfinances run smoothly. You’ll manage a team of 5 direct reports,who manage another 15. Your goal is to help leadership make smarterdecisions through data, planning, and streamlined processes. Thisis a job for someone who wants to one day become a COO, whetherhere or elsewhere. What You’ll Do Operational Oversight - OverseeRecruiting operations, driving process efficiency and alignmentwith account management. - Lead project management for processimprovements, tool rollouts, and automation initiatives. - Develop,document, and improve internal processes across teams to supportefficient, scalable growth. - Build and maintain businessdashboards to track recruiting, financial, and operational KPIs. -Collaborate cross-functionally with Sales and Marketing to align ongrowth strategy, forecasting, and operational capacity. - Automateand streamline workflows using Zapier, HubSpot, ClickUp, and Slack. Financial Leadership - Own budgeting and forecasting, buildingmodels that support growth, profitability, and efficiency. - Managethe Bookkeeping and AR/AP team, ensuring accurate invoicing,collections, and clean financials. - Lead pricing strategy,evaluating cost structures, market trends, and margin opportunities— collaborating with a fractional CFO, when needed. - Analyze costdrivers and ROI across teams and tools; recommend optimizations toimprove margins. - Review and interpret monthly financials(bookkeeping handled by your team); deliver insights to leadership. - Build dashboards in Google Sheets/Excel for real-time visibilityinto revenue, expenses, and performance. Who You Are - 5-8 years ofexperience with at least 3 years in a B2B company where you managedan operations team, with at least 5 direct reports and 10 indirectreports. - At least 2 years of experience working in or touchingfinance. - Proficient in financial modeling and forecasting;expert-level in Google Sheets/Excel. - Tech-savvy — you’ve workedwith HubSpot, ClickUp/Asana, Zapier, and similar tools. - Astrategic thinker and hands-on doer — you see the big picture butaren’t afraid to get into the weeds. - Excellent communicator whocan present operational and financial insights clearly andconcisely. - You’ve worked in recruiting/staffing, SaaS or B2Bservices. - You’re excited to take a cognitive exam in math,verbal, and attention to detail. - You speak quickly. This isnon-negotiable. Why You’ll Love It Here - Fully remote, fast-paced,and innovative team. - Own both operations and finance in agrowing, forward-thinking company. - Clear path to COO for theright person. - Autonomy to lead strategy, streamline systems, andmake a real impact. - A collaborative, supportive culture whereyour leadership shapes our path. - Work with very fast people everysingle day. This is a job for a very smart, hard-working person whoconsiders themselves to be an A-player and only wants to work withA-players. This sounds very douchey to write down in a jobdescription, and yet, here it is. Application Process: To beconsidered for this role these steps need to be followed: - Fill inthe application form. - Record a video showcasing your skill sets. #J-18808-Ljbffr