Restaurant Service Expert We are seeking a skilled and courteous Restaurant Service Expert to join our team. As a key member of our service staff, you will be responsible for providing exceptional dining experiences to our guests. About the Role In this role, you will be responsible for managing guest queries in a friendly, timely, and efficient manner. You will need to have extensive knowledge of menu offerings and perform various tasks such as serving alcoholic and non-alcoholic beverages, maintaining well-stocked mis-en-place at all floor stations, and ensuring food and beverage orders are of high standard and delivered promptly. - Manage guest queries in a friendly, timely, and efficient manner - Serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations - Ensure comprehensive knowledge of the menu and all products - Maintain well-stocked mis-en-place at all floor stations - Follow correct reporting procedures if faced with issues - Ensure Food and Beverage orders are of a high standard and delivered promptly Requirements To succeed in this role, you should demonstrate: - A commitment to excellent customer service - Flexibility to adapt to various work situations - The ability to work independently or as part of a team Preferred qualifications include: - Experience in Food and Beverage service or related industries - Knowledge of Food Hygiene Regulations Working for Us We are a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay and mid-priced hotels. Our mission is to provide exceptional service, amenities, and value to travelers worldwide. Our dedicated team members are at the core of this vision, creating remarkable experiences every day.