2 days ago Be among the first 25 applicants EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are seeking a talented Business Solution Architect to design innovative and scalable solutions that drive success in the domain of Patient Services and Innovative Medicine. As a key player in our team, you will bridge the gap between business needs and technical solutions, ensuring impactful outcomes across our organization. Responsibilities Create and lead solution designs for internal customers in Patient Services and Innovative Medicine Support product owners/managers in scoping business needs and building future roadmaps Develop project rationale and perform feasibility assessments for potential projects Participate in global/regional workshops to gather and refine business requirements Ensure user experience is prioritized when designing solutions with Salesforce out-of-the-box functionalities Review and ensure detailed designs align with solution architectures and trace to functional/non-functional requirements Take accountability for Security and Compliance adherence within the Service Delivery scope Document solution designs with agility and ensure implemented solutions meet specifications and are fit for purpose Collaborate with Project Managers and Operations Teams to plan and execute deployments Participate in decision-making discussions with internal stakeholder groups Requirements 7+ years of experience in healthcare solution design, business analysis, or an equivalent role, especially in global, multi-team projects Strong practical functional knowledge of Salesforce features in Service Cloud and Health Cloud, with some technical familiarity with platform capabilities University degree in a business or technical field or relevant equivalent experience Background in Patient Services capability areas and pharmacovigilance-related controls Proficiency in organizational, communication, presentation, and writing skills across different management levels Ability to work effectively in a fast-paced, multi-cultural, and matrix organizational structure Stakeholder management skills with a focus on driving results under tight timelines without compromising quality Strong attention to detail, teamwork, and interpersonal skills Nice to have Understanding of key Salesforce implementation methodologies and best practices Knowledge of relevant healthcare industry regulations and compliance landscapes Familiarity with Agile project management methodologies Background in analytics and reporting functionalities related to customer services Expertise in integrating Salesforce with external platforms and tools We offer International projects with top brands Work with global teams of highly skilled, diverse peers Healthcare benefits Employee financial programs Paid time off and sick leave Upskilling, reskilling and certification courses Unlimited access to the LinkedIn Learning library and 22,000+ courses Global career opportunities Volunteer and community involvement opportunities EPAM Employee Groups Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Information Technology, Engineering, and Business Development Industries Software Development, IT Services and IT Consulting, and Pharmaceutical Manufacturing Referrals increase your chances of interviewing at EPAM Systems by 2x Sign in to set job alerts for “Business Solutions Architect” roles. Solutions Architect (Insurance) - Fully Remote Solutions Architect (Insurance) - Fully Remote Bogota, D.C., Capital District, Colombia 6 days ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 days ago Solutions Architect (Insurance) - Fully Remote Bogota, D.C., Capital District, Colombia 4 days ago Bogota, D.C., Capital District, Colombia 1 month ago Business Analyst - Medical Practice Consultant Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 4 months ago Bogota, D.C., Capital District, Colombia $36,000 - $56,000 1 week ago Bogota, D.C., Capital District, Colombia 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr