Job Description Are you ready to drive change and shape the future of work? Genpact is a global enterprise that's leading the charge in AI and digital innovation. We're redefining industries and scaling advanced technology solutions to help companies work smarter, grow faster, and transform at scale. Our breakthrough solutions address complex challenges and provide real-world problem-solving opportunities. If you thrive in a fast-moving, tech-driven environment and love solving meaningful business challenges, this is your moment. Responsibilities: - The ideal candidate will be responsible for handling various customer inquiries, making outbound calls to suspended customers with open accounts receivable, and providing excellent customer service to internal and external parties. - They will also process a high volume of invoice write-offs and respond via email to internal and external customer requests. Requirements: - A minimum of 1-year relevant work experience and a degree in Accounting, Finance, Business, or a related field are required. - Intermediate skills in Excel, Word, and PowerPoint are essential. - Excellent English skills: verbal, written, and listening are necessary for success in this role. Join us and be part of a team shaping the future of work.