A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doing? As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You will also be required to have extensive knowledge of menu offerings. Specifically, you will perform the following tasks to the highest standards: Manage guest queries in a friendly, timely, and efficient manner. Serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents. Ensure comprehensive knowledge of the menu and all products. Maintain well-stocked mise-en-place at all floor stations. Follow correct reporting procedures if faced with issues. Ensure Food and Beverage orders meet quality standards and are delivered promptly. Practice Hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene. Comply with hotel security, fire regulations, and all health and safety legislation. What are we looking for? A Waiter/ess (Server) representing Hilton brands works on behalf of our Guests and collaborates with team members. To succeed, you should embody the following attitudes, behaviors, skills, and values: Positive attitude Good communication skills Commitment to delivering high levels of customer service Excellent grooming standards Flexibility to adapt to various work situations Ability to work independently or as part of a team It would be advantageous to demonstrate the following capabilities and distinctions: Experience in Food and Beverage departments or related industries Knowledge of Food Hygiene Regulations Intermediate proficiency in English What will it be like to work for Hilton? Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided business and leisure travelers with exceptional service, amenities, and value. We are dedicated to delivering remarkable guest experiences across our global brands . Our vision, “to fill the earth with the light and warmth of hospitality,” unites us as a team to create memorable hospitality experiences worldwide every day. Our team members are at the heart of this mission! #J-18808-Ljbffr