Cargo Customer Success Sr Analyst page is loaded Cargo Customer Success Sr Analyst Solicitar locations: COL-Bogotá, BRA-São Paulo, MEX-Ciudad De México Time type: Full time Posted on: Hace 13 días Fecha final: 27 de junio de 2025 (Quedan 10 días para realizar la solicitud) Job requisition id: JR115407 Join us in transforming paradigms and revolutionizing the way we operate! Why choose Rappi? We see opportunities where others see problems We see closeness where others see distance We see adrenaline where others see pressure Become part of a team that offers equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. Discover how you can deliver magic with us through your Rappi mission. Impact on our ecosystem: Rappi's Cargo is a B2B logistics as a service (LaaS) solution, operating in multiple countries with a focus on becoming a Latam leader in last-mile delivery. We aim to develop scalable solutions and streamline operations to support our partners' growth. We are seeking a passionate, analytical, and tech-savvy Sr Analyst for our Cargo team. You will support sales strategies and optimize partner value across 9 countries. As part of Rappi, your responsibilities include: Applying growth strategies to increase order potential of small and medium-sized partners Managing collections cycle, including settlement, invoicing, and collections Ensuring targets for quality metrics are met Identifying process improvements and proposing creative solutions Implementing growth campaigns and consulting with partners Gathering and translating partner feedback into technical features Designing analytics sharing methods, dashboards, and templates (not building dashboards) Requisitos: 3-6 years of experience in analytics roles within tech or logistics Bachelor's degree in a quantitative or business field Strong stakeholder management skills Fluent in English or Portuguese Ability to analyze complex problems and develop action plans Data storytelling and presentation skills Proactive, entrepreneurial attitude Intermediate/Advanced Excel and SQL skills Tipo Empleador: Regular Empleador: Rappi Technology Colombia Más información en nuestra página web y reseñas en Glassdoor . ¡Esperamos con entusiasmo tu participación para entregar magia juntos! #Rappi Sobre Rappi Rappi es la primera SuperApp en Latinoamérica, fundada en 2015 y presente en 9 países y más de 200 ciudades. Somos un equipo joven de emprendedores tecnológicos con la misión de impulsar el progreso regional a través de nuestra plataforma de comercio digital. Creemos en un futuro más brillante para América Latina con tecnología que conecta a las personas con soluciones. #J-18808-Ljbffr