**Role**: Customer Support Associate **Schedule**: Availability Monday to friday 7:00 am - 7:00 pm CT. Horario: Training de Lunes a Viernes de 08:00am a 5:00pm (primeras 4 a 5 semanas) Horario: Operaciones puede ser: 7:00am a 4:00pm, 8:00am a 5:00pm, 9:00am a 6:00pm, 10:00am a 7:00pm, 11:00am-8:00pm. **Remuneración**: 2.800.000 M **Modalidad**: **Job description**: **Responsabilities** professional manner, ensuring accuracy and attention to detail. - Maintain a high rate of isolved client retention by delivering superior customer service and addressing client inquiries effectively. - Conduct research and resolve client inquiries, providing prompt and accurate solutions. - Appropriately escalate complex issues for clients and participants, following our standard operating procedures. - Participate in customer service training programs to enhance your knowledge and skills, enabling you to deliver exceptional support. Tipo de puesto: Tiempo completo, Indefinido Pregunta(s) de postulación: - Cual es tu nível de Inglés? - ¿Cuanto tiempo de experiência tienes en atención al cliente?