Title: Associate (AFR) Location: GSC BOG Supporting the logistics operations, end to end PO management, claims management, pre-alert management, virtual invoicing processes, carrier management, reporting and proactive monitoring Key Responsibilities: * Proactive Monitoring for different lanes negotiated with the final customer. * Analysis of pending information and late shipments with their respective action plan. * Backup of all reports performed for the account. * Registering costs in CW * Support and knowledge in the logistics operations through proactive management and monitoring. Skills / Requirements: * Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations. * Excellent verbal and written communication skills & business skills in English and Spanish. * Good level of MS Excel and other MS Office tools. * Customer service and communication skills. * Teamwork and autonomy Relevant information: * Type of Contract: Indefinite - Directly with DHL Colombia. * Performance bonus up to 16% of salary